Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients to implement SAP solutions using IBM's technologies, requiring expertise in SAP integration and cloud platforms. The position emphasizes collaboration, innovation, and delivering value through technical expertise and strategic partnerships.
Brand Technical Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to solve complex challenges and drive digital transformation.
Process Delivery Specialist
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for career growth. It highlights responsibilities like master data management, adherence to regulations, and required skills such as accounting software proficiency and attention to detail.
Subk-C Backup Administrator
Company: IBM
Location: Hampton, US
Posted Dec 09, 2025
This job description outlines a Veritas NetBackup Administrator role requiring expertise in backup environments, ITIL practices, and DoD clearance. Responsibilities include managing complex systems, troubleshooting, and maintaining compliance, with emphasis on high availability and disaster recovery.
Application Architect
Company: IBM
Location: Ottawa, CA
Posted Dec 09, 2025
This job description outlines the role of an Application Architect at IBM Consulting, emphasizing collaboration with clients, technical expertise in cloud and AI technologies, and requirements for education, clearances, and programming skills. It details responsibilities, preferred qualifications, and work environment expectations.
Software Development Manager – Distributed Systems (Cloud Database)
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
Astra Serverless seeks a Software Development Manager to lead the design and development of distributed database systems. The role involves tackling challenges in scalability and reliability while contributing to the future of cloud-native databases.
Java Full Stack developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Java, Spring Boot, and other technologies. It offers opportunities to innovate and solve complex problems through strategic collaboration and technical expertise.
Technical Support Professional - SAN support
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes the role of an IBM Remote Technical Support engineer, outlining responsibilities such as problem resolution, customer communication, and adherence to SLAs. It emphasizes structured processes, technical expertise, and customer satisfaction while detailing required skills and work schedules.
Associate Application Consultant Co-op 2026
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, professional growth, and impactful work in hybrid cloud and AI. It highlights skill development, mentorship, and potential for full-time roles, while outlining required and preferred qualifications for the position.
AI Specialist – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's AI Specialist role focuses on collaborative innovation, client-centric AI solutions, and career growth through technology and teamwork.
AWS Devops Engineer - Defence sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers career growth opportunities in a supportive culture focused on innovation and professional development. The role includes working with cutting-edge technologies, mentorship programs, and flexible work arrangements. The job emphasizes collaboration, continuous learning, and contributions to impactful AWS infrastructure solutions.
Cloud Platform Software Engineer - OpenSearch
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This text promotes IBM's software career opportunities, highlighting innovation in AI-powered cloud-native solutions, collaborative environments, and professional growth. It outlines roles involving cloud infrastructure, open-source projects, and technical expertise in Kubernetes and distributed systems.