Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Application Developer-Java & Web Technologies
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM Consulting offers a career focused on global client collaboration and innovation in hybrid cloud and AI. Roles involve developing high-performing solutions with cutting-edge technologies, emphasizing problem-solving and stakeholder engagement.
Complex Project Manager-SAP HANA
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This job posting seeks SAP consultants with project management expertise for roles based in India, requiring 100% travel. Candidates must have 12+ years of experience, PMP/ITIL certification, and leadership in large-scale S4HANA implementations. Required qualifications include a bachelor's degree, MBA/technical credentials, and strong communication skills for client-facing roles.
Data Engineer-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving cloud application development, technical leadership, and expertise in AWS, Java, and container technologies. It specifies educational requirements and preferred skills for developers working on client projects.
Software Engineering Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks innovative software developers to drive technological advancements, focusing on EDA tools and collaborative problem-solving in cutting-edge projects. The role emphasizes impactful work with industry-leading products, requiring expertise in programming, algorithms, and digital design while fostering teamwork in agile environments.
Backend Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Backend Developer role at IBM's Z Hyper Protect Servers team, focusing on innovative solutions, agile development, and collaboration with customers. Required skills include Linux, Python, Golang, and cloud technologies, with a strong emphasis on quality and teamwork.
Software engineer (With focus on Testing)
Company: IBM
Location: Brno, CZ
Posted Dec 09, 2025
The text promotes IBM's Software career opportunities, emphasizing innovation, collaboration, and growth. It highlights roles in developing high-quality software solutions, working with advanced technologies, and contributing to leading AI-powered cloud-native products. The job description focuses on teamwork, rigorous quality standards, and technical expertise in testing and development.
Full Stack Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job description outlines a role focused on developing platform features, collaborating with cross-functional teams, and maintaining technical documentation. It requires expertise in React, TypeScript, Node.js, and cloud technologies, with experience in Agile methodologies and AI-assisted development.
Digital Technical Specialist – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's job posting highlights opportunities to collaborate on innovative solutions, leverage technical expertise, and contribute to impactful projects. The role emphasizes growth, client success, and a supportive environment with comprehensive training. It positions the Digital Technical Specialist as a key player in driving technological advancements and building strong client relationships.
Procurement Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a procurement role at IBM with responsibilities including managing purchase orders, supporting procurement activities, and maintaining records. It emphasizes skills like communication, multitasking, and a positive attitude, while highlighting opportunities to innovate and solve complex problems in a collaborative environment.
Application Consultant - ServiceNow
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, supportive work environments, and comprehensive benefits including training programs, flexible working arrangements, and career development resources. The role emphasizes innovation, client collaboration, and technical expertise in ServiceNow implementations.
IBM Consulting Interns
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This internship offers professional growth, collaboration, and technical skills development in IBM Consulting, focusing on innovation and career advancement through global client projects and industry expertise.
Application Developer-SAP Commerce
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with clients on hybrid cloud and AI solutions, requiring expertise in SAP and Java frameworks, with opportunities for career growth through IBM's technology platforms and innovation centers.