Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Project Manager - IT Financial Operations
Company: IBM
Location: Heredia, CR
Posted Dec 09, 2025
This job description highlights a role at IBM CIC involving project management, business process improvement, and collaboration with cross-functional teams. It emphasizes skills like organizational abilities, communication, and technical expertise in hybrid cloud and AI initiatives, while outlining requirements such as a bachelor's degree and PMP certification.
Application Developer Intern
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
This role offers growth opportunities for interns to develop skills, collaborate with experts, and contribute to impactful projects, requiring a master's degree and technical expertise in Python, React, and cloud technologies.
IT Business Analyst - Credit (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 09, 2025
This job description highlights a role at IBM Consulting focusing on technical expertise, innovation, and career growth. It emphasizes collaboration with global clients, strategic partnerships, and professional development opportunities. The position requires experience in IT business analysis, credit projects, and banking processes, with benefits including training, certifications, and international project work.
Manager - Finance and Administration Delivery - Record to Report
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on global client collaboration, digital transformation, and operational excellence. Responsibilities include managing financial processes, driving innovation, and ensuring compliance while fostering team development. The role requires expertise in finance and administration with a emphasis on agile methodologies and strategic leadership.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves collaborating with global clients to accelerate digital transformation using AI and agile methods. Responsibilities include managing Accounts Receivable processes, ensuring accuracy, and meeting SLAs. Required experience includes 24+ years in Order to Cash with expertise in cash application automation.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP solutions, and opportunities for career growth through innovative projects and cross-functional teamwork.
Digital Professional - CONTRACTOR CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a Web Developer role at IBM, outlining responsibilities such as creating web pages, collaborating with teams, and required technical skills. It emphasizes strategic planning, content management, and SEO while detailing educational qualifications and preferred experience.
Customer Success Manager Architect (Campus)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This role involves helping clients maximize IBM product value through strategic advisory and collaboration, offering career growth and impactful work in a supportive environment.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. The role involves invoice processing, vendor management, and working with advanced technologies like AI and hybrid cloud solutions. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive ecosystem.
Package Consultant-SAP HR Comp & Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP systems. It outlines role responsibilities, required skills, and educational qualifications for a consulting position.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a Support team role with responsibilities including customer issue resolution, product configuration guidance, and collaboration with engineering teams. It outlines required and preferred qualifications such as Linux administration, JVM knowledge, and experience with cloud platforms and databases.
Software Developer - L3 Engineer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description outlines a role requiring advanced technical expertise in software development and support, with responsibilities including troubleshooting complex issues, collaborating with cross-functional teams, and mentoring junior engineers. The position emphasizes strong analytical skills, proficiency in specific technologies, and experience with Agile methodologies.