Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a role at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration with global clients, career growth, and technical expertise in Workday HCM. It highlights required experience, responsibilities, and the importance of innovation and compliance in delivering HR solutions.
Data Analyst - Skills Taxonomy & Workforce Architecture
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM seeks a highly experienced analyst to solve organizational problems through data analysis and process improvement. The role involves collaborating with management, developing actionable strategies, and ensuring compliance with regulations. It offers opportunities to impact operational efficiency and drive growth through analytical insights.
Entry Level Back End Developer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a Backend Developer role involving client collaboration, innovative problem-solving, and working with advanced technologies like cloud and APIs. The position emphasizes creating scalable systems, mastering development methodologies, and contributing to impactful projects.
Package Consultant-Workday Talent Management
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive technological adoption. It outlines responsibilities involving technical expertise, client solutions, and project delivery, along with required qualifications like Workday HCM certification and experience in talent performance modules.
Senior Software Development Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves collaborating in agile environments, designing technical solutions, and solving complex problems with expertise in microservices and AI. It emphasizes leadership, innovation, and delivering value through scalable software systems.
Entry Level Technical Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Software Support seeks passionate engineers to join their team, offering opportunities to work with AI tools, global support, and customer satisfaction initiatives. The role involves problem-solving, collaboration, and contributing to client success through technical expertise and knowledge sharing.
Procurement Sourcing Professional-Korean Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
IBM emphasizes career growth and innovation in procurement roles, highlighting responsibilities like sourcing, cost optimization, and cross-functional collaboration. The role requires expertise in Korean, AI, and data analysis, with a focus on strategic partnerships and process improvements.
Accounts Receivables Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes IBM's innovative work environment and the responsibilities of an Accounts Receivable Analyst role, emphasizing opportunities for collaboration, problem-solving, and professional growth within a dynamic technical team.
Security GRC Analyst - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights IBM's commitment to innovation and customer solutions, emphasizing opportunities in cloud-native AI technologies and security roles. It outlines responsibilities in GRC programs, IAM management, and compliance frameworks, while showcasing the company's global impact and collaborative team environment.
Technology Sales Leader- Horizon Government
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
The text outlines the role of a Technology Sales Leader at IBM, focusing on driving client strategies, fostering growth through partnerships, and leveraging expertise to achieve business objectives. It emphasizes collaboration, innovation, and long-term value creation for clients.
Software Engineer - DBaaS Serverless
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate in a diverse team, and contribute to impactful projects. The role requires expertise in cloud infrastructure and Kubernetes while emphasizing growth, innovation, and customer-centric outcomes.
Process Associate Order Management - Health Care (Voice)
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
IBM seeks a Delivery Practitioner with healthcare domain knowledge and strong communication skills, offering a dynamic, collaborative environment focused on innovation and professional growth. The role emphasizes compliance, customer service, and adaptability in a supportive workplace.