Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Sales Development Rep, Apptio - Japan - SDR
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
This job posting seeks a Sales Development Representative in Japan to support Apptio's enterprise sales efforts. The role involves lead generation, outbound outreach, and collaboration with marketing and field sales teams. Candidates must have 5+ years of IT industry experience, CRM proficiency, and strong communication skills. Apptio emphasizes its culture of transparency, customer focus, and innovation in technology investment management solutions.
Application Developer-Java & Web Technologies
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role offers opportunities to work with global clients on innovative projects, emphasizing career growth and technical expertise in hybrid cloud and AI solutions. The position highlights collaboration with industry visionaries, strategic partner ecosystems, and advanced technology platforms while requiring strong technical skills in Java, Spring, and Hibernate.
Internship: SAP Consultant in Guadalajara, Mexico
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
The text promotes an IBM Consulting internship offering career growth, client collaboration, and technical expertise. It highlights required qualifications and benefits of the program.
Oracle Cloud HCM Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM CIC's career opportunities, emphasizing growth, training, inclusive culture, and benefits like flexible working and certifications. It highlights roles in Oracle Cloud HCM with technical expertise requirements and a focus on innovation.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. The role emphasizes long-term relationships, strategic partnerships, and career growth opportunities through technology platforms and mentorship. Responsibilities include vendor management, invoice processing, and compliance with SLAs, requiring technical expertise and adaptability.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This job description outlines a role requiring SAP BASIS expertise, HANA migrations, cloud platform experience, and collaboration with global teams. It emphasizes technical skills in SAP versions, system setups, and integration with cloud services.
Quantum Engagement Lead - United States
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Quantum promotes collaboration with partners and institutions to advance quantum computing. The role emphasizes partnership success, innovation, and strategic initiatives while requiring strong project management and technical expertise.
Senior Software Engineer - HashiCorp Terraform Stacks
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with global teams, and contribute to open-source projects. The role emphasizes career growth, technical expertise in Terraform and Go, and impactful contributions to the infrastructure-as-code community.
Project Manager SAP
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, professional growth opportunities, and impactful project management roles with strong technical and leadership requirements.
Senior Content Designer
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text promotes an IBM Software career opportunity emphasizing innovation, global growth, and collaborative design work. It highlights roles in creating AI-powered solutions, user-centric content experiences, and cross-functional teamwork to deliver exceptional customer outcomes.
Brand Sales specialist
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
IBM's AI and data platform enables organizations to leverage data across hybrid environments, creating value through trust and innovation. The role involves driving platform adoption, building client relationships, and collaborating on solutions that align with business goals.
Technical Support Representative- Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing opportunities to work with global clients on hybrid cloud and AI projects, collaboration with industry visionaries, and professional growth through a culture of innovation and empathy. It outlines technical requirements and the importance of expertise in microsegmentation and security technologies.