Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Engineer - Cloud Platform , Langflow
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing growth, collaboration, and expertise in Kubernetes and cloud infrastructure. The role involves designing scalable systems and contributing to cutting-edge technologies with a focus on customer impact.
Junior Front-end Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job description outlines a role involving new feature development, code reviews, cross-functional collaboration, and maintaining services. Required skills include React, TypeScript/Node.js, REST APIs, and Agile methodologies, with preferences for GraphQL, Terraform, and AI-assisted development.
Strategic Account Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a strategic account manager role at IBM Software, emphasizing opportunities to transform customer challenges into industry-leading solutions, collaborate with a dedicated team, and drive sales of cloud-native software. It highlights responsibilities like managing enterprise accounts, executing solution selling, and aligning with customer needs while requiring expertise in cloud infrastructure and strategic sales.
Product Manager, Inventory Optimization
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This text promotes IBM Maximo Inventory Optimization (MIO) as an industry-leading cloud-based platform for asset-intensive organizations. It highlights measurable benefits like reducing unplanned downtime by up to 50%, cutting inventory costs by 40%, and increasing service levels by 25%. The job posting seeks a Technical Product Manager with expertise in MRO inventory and supply chain operations to lead product execution and ensure alignment with industry needs.
Junior backend developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text describes a role involving new feature development, code reviews, cross-functional collaboration, and maintaining services. It outlines technical requirements including SaaS development, cloud technologies, and Agile methodologies.
Business Analyst (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes IBM's recruitment process for a Business Analyst role, outlining responsibilities such as data analysis, reporting, and stakeholder collaboration. It details required technical skills, educational qualifications, and preferred experience in recruitment and ATS systems.
Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
IBM Software seeks a skilled developer to create innovative cloud-native solutions, emphasizing collaboration, growth, and cutting-edge technologies. The role involves designing features, maintaining code quality, and working with advanced tools like Kubernetes and Docker, while contributing to a dynamic team focused on customer-centric innovation.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, opportunities for skill development, and the role of an SAP Consultant in driving innovation through technical expertise and strategic solutions.
Package Consultant-SAP HANA SCM PM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities for professional growth through cross-functional teamwork and innovative project delivery.
Application Developer - DevOps - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role at IBM's Client Innovation Center focusing on technical expertise, innovation, and collaboration with development teams. Responsibilities include Java application development, CI/CD pipelines, and cloud technologies. The position emphasizes diversity and equal opportunities.
Backend Developer [GoLang]
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a backend developer role focused on network management and software-based networking technologies. The position requires expertise in C++, Python, Linux, Docker, Kubernetes, and cloud platforms like AWS, Azure, and GCP. Responsibilities include developing features, participating in engineering meetings, and writing automated tests. The role emphasizes collaboration with product teams and adherence to agile methodologies.
Associate Product Manager in Business Automation (f/m/x)
Company: IBM
Location: Boeblingen, DE
Posted Dec 09, 2025
IBM offers a career in transformative software solutions, focusing on AI-driven innovations. The role involves cross-functional collaboration to deliver exceptional customer value, requiring technical expertise and adaptability.