Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focusing on payroll processes, client collaboration, and technical expertise in SAP HR systems. It outlines responsibilities, required certifications, and compliance requirements for managing payroll data migration and integration with financial systems.
Senior Managing SAP Data Lead
Company: IBM
Location: No City, US
Posted Dec 09, 2025
This job description outlines a Data Migration Lead role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, and responsibilities spanning project planning, data assessment, stakeholder coordination, and compliance. It highlights opportunities for professional growth and impact through innovative technology solutions.
Chronic Care Manager (Compact States)
Company: Harris
Location: Remote
Posted Dec 08, 2025
This job posting describes a remote Chronic Care Manager role with part-time flexibility, productivity-based pay, and opportunities for full-time employment. It outlines responsibilities, requirements, and benefits while emphasizing work-life balance and professional growth.
Oracle Cloud ORC Functional Lead
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic partnerships, and technology platforms. Responsibilities include leading implementation projects, conducting gap analyses, and ensuring efficient technology execution. Required skills involve Oracle HCM Cloud expertise, teamwork, and problem-solving abilities.
Principal Product Manager - Data Centers
Company: Utilidata
Location: Remote
Posted Dec 08, 2025
Utilidata, an NVIDIA-backed edge AI company, is seeking a Principal Product Manager to lead integration of their distributed AI platform in data centers. The role involves product strategy, cross-functional collaboration, and market research to drive adoption in the expanding data center market.
Senior Product Designer - Games Social
Company: Netflix
Location: Remote
Posted Dec 08, 2025
This text describes a job posting for a Senior Product Designer at Netflix's Games Design team, focusing on creating social gaming experiences across platforms. It outlines responsibilities, required skills, and benefits of the remote-friendly role while emphasizing collaboration and innovation in the gaming ecosystem.
Business Transformation Consultant-Finance Analytics - Sydney - 17.4 Months FTH
Company: IBM
Location: SYDNEY, AU
Posted Dec 09, 2025
IBM is seeking a Business Transformation Consultant with expertise in IBM Planning Analytics TM1 and cloud technologies. The role involves leading technical implementations, collaborating with stakeholders, and driving digital transformation initiatives. The position offers career growth opportunities within a global technology leader.
Testing intership GDL
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM's internship offers career growth through collaboration with global clients, skill development, and diverse projects in software quality testing. The role emphasizes continuous learning, innovation, and contributing to high-quality software delivery.
Senior Technical Account Manager - Storage
Company: IBM
Location: BRISBANE, AU
Posted Dec 09, 2025
This job description outlines a Technical Account Manager role at IBM, emphasizing technical expertise, client collaboration, and 24x7 support responsibilities. It lists required qualifications, preferred experience, and the need for adaptability in a dynamic environment.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.
Director - Client Solutions
Company: Influential
Location: Remote
Posted Dec 08, 2025
This job description outlines a Director Client Solutions role requiring leadership in client relationship management, team collaboration, and business growth. It emphasizes experience in digital advertising, beauty industry expertise, and strong organizational skills. The position involves managing client portfolios, driving campaign success, and ensuring project delivery within budget.
IT Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines the role of a Technical Support SpecialistAdvisor at IBM, detailing responsibilities such as providing technical services, problem resolution, and communication with management. It lists required qualifications including a bachelor's degree, technical expertise in operating systems, and customer service skills. The position emphasizes professionalism, teamwork, and problem-solving abilities.