Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Federal Consultant-Enterprise Strategy
Company: IBM
Location: WASHINGTON, US
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovative hybrid cloud and AI solutions, and career growth opportunities. It emphasizes strategic consulting roles with federal clients, requiring advanced education and security clearance, while promoting a culture of curiosity and technological expertise.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This role involves working with global clients to accelerate digital transformation using agile methods and AI. It emphasizes collaboration, innovation, and long-term career growth within IBM's ecosystem.
Sr. Corporate Account Manager
Company: IBM
Location: Austin, US
Posted Dec 09, 2025
This text describes a senior sales role at IBM focusing on cloud solutions and customer engagement. It highlights opportunities for career growth, team collaboration, and the company's commitment to innovation. The role requires sales expertise, technical knowledge, and strong communication skills to succeed in a dynamic environment.
Brand Technical Sales - webMethods Hybrid Integration
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 09, 2025
This text describes the IBM Brand Technical Specialist role, emphasizing technical expertise in integration solutions, sales maturity, and client relationship management. It outlines responsibilities like solution design, demo creation, and collaboration with sales teams, along with required qualifications and preferred skills in specific integration technologies.
Package Consultant-Workday Benefits & Compensation
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI initiatives, with responsibilities involving Workday implementation, client collaboration, and technical expertise. It highlights required certifications, preferred skills, and the impact of the role on client success.
Application Developer Intern
Company: IBM
Location: Casablanca, MA
Posted Dec 09, 2025
This text promotes an application developer intern role at IBM Consulting, emphasizing career growth, collaboration with experts, and opportunities to contribute to innovative projects. It highlights skills development, technical requirements, and a supportive environment for newcomers.
Oracle Payroll Specialist
Company: IBM
Location: Leicester, GB
Posted Dec 09, 2025
IBM CIC offers diverse career opportunities with focus on professional growth, innovative solutions, and a supportive work environment. The role includes leadership responsibilities, technical expertise, and benefits like training programs, flexible working, and career development. The company emphasizes collaboration, compliance, and a culture of continuous improvement.
Tech-Advisory Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting offers career growth through global client collaboration, focusing on hybrid cloud and AI innovations. The role emphasizes IT cost optimization and TBM methodology, with opportunities for professional development and impactful client solutions.
Digital Technical Specialist - Storage: Italian Market
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
The text promotes a Digital Sales Technical Specialist role at IBM Storage, emphasizing collaboration, career growth, and positive impact. It highlights opportunities to work with trusted clients, advanced technology, and a supportive learning environment that drives success and professional development.
Payroll Professional
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Senior Payroll Analyst role in Red Hat's EMEA region, requiring expertise in multinational payroll processing, ADP systems, and compliance with statutory regulations. The position involves managing complex operations, mentoring team members, and ensuring accurate and timely payroll processing while adhering to strict deadlines and business controls.
Product Manager Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes an IBM Product Manager role emphasizing innovation, collaboration, and impactful opportunities in cloud technology. It highlights responsibilities like shaping future technologies, optimizing processes, and working with cross-functional teams, while outlining qualifications and career growth prospects.
Senior Software Engineer - HashiCorp Nomad
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with experienced teams, and contribute to impactful projects. The role emphasizes reliability, scalability, and expertise in distributed systems, with a focus on solving complex challenges and advancing technology through collaboration.