Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Brand Technical Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's internship program emphasizes collaborative innovation, technical expertise, and client-centric solutions. The role involves building credibility, developing proposals, and leveraging technology to drive digital transformation. It offers growth opportunities with a focus on teamwork and professional development.
Streaming Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native software solutions at IBM, emphasizing collaboration on large-scale systems and contributions to open-source projects. The role involves enhancing Apache Pulsar, working with distributed technologies like Cassandra, and participating in a fast-paced environment focused on developer experience and scalability. Required expertise includes systems programming, distributed systems, and SDLC processes, with preferences for experience with Pulsar or Kafka.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing global client collaboration, strategic partnerships, and technical expertise in billing systems and programming languages.
Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern, September Start)
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
This text promotes an internship opportunity at IBM's Ecosystem team, highlighting skills development in B2B sales, solution selling, and partner engagement. It emphasizes hands-on training, real business impact, and professional growth in a dynamic environment.
Data Scientist Intern 2026 (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
This text promotes IBM Consulting's internship program, emphasizing career growth opportunities, skill development, and a supportive environment for professionals seeking to advance their careers through hands-on experience with cutting-edge technologies and mentorship.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting focusing on long-term client relationships, digital transformation, and professional growth. It highlights collaboration with industry visionaries, strategic partner ecosystems, and mentorship programs. The role emphasizes HR processes, technical expertise, and communication skills for success in a dynamic work environment.
UX Design Lead
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job posting highlights opportunities to lead UX design teams, create innovative AI-powered solutions, and collaborate with cross-functional teams. It emphasizes experience in enterprise design, leadership in agile methodologies, and delivering user-centric outcomes for global customers.
Entry Level Back End Developer 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 09, 2025
This job description highlights IBM's opportunity to work on innovative AI projects, collaborate with top experts, and solve complex challenges. The role involves developing enterprise applications with frameworks like PyTorch and TensorFlow, working on cutting-edge hardware accelerators, and contributing to open-source efforts. It emphasizes leadership, technical expertise, and impactful problem-solving in a dynamic environment.
Delivery Consultant - Cloudera
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes an IBM Technology Expert Labs role emphasizing career growth, collaborative innovation, and impactful problem-solving. It highlights world-class services, client-focused collaboration, and professional development opportunities within a supportive and experiential work environment.
Package Consultant-SAP HR Comp & Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting focusing on hybrid cloud and AI innovation, requiring SAP HR expertise and collaboration with global clients. It highlights opportunities for impactful work and technical specialization in IBM's ecosystem.
Technical Agent (Bilingual German and English)
Company: IBM
Location: Zagreb, HR
Posted Dec 09, 2025
IBM's job description emphasizes innovation, problem-solving, and client collaboration, highlighting opportunities to work on challenging projects and deliver exceptional technical support in a dynamic environment.
Senior Managing Consulting Deal Leader Public Sector - SAP S/4HANA Procurement - (m/f/x)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job posting highlights IBM's opportunity for a Sales Deal Leader focused on SAP expertise and business growth. The role emphasizes client relationships, innovation, and market expansion while requiring strong sales skills and German language proficiency.