Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Technical Support Engineer Java .Net
Company: New Relic
Location: USA
Posted Dec 08, 2025
New Relic seeks passionate Support Engineers to join their innovative team, focusing on technical excellence, collaboration, and diversity. The role involves solving complex issues and contributing to product improvements while emphasizing continuous learning and customer empathy.
Business Development Representative
Company: HubSpot
Location: Remote
Posted Dec 08, 2025
This text describes a Business Development Representative role at HubSpot with responsibilities including prospecting, collaboration with Account Executives, and scheduling demos. It outlines requirements like sales experience and language skills, along with benefits such as hybrid work, training, career growth, and wellness programs.
Principal Product Manager AI/ML Initiatives
Company: eClinical Solutions
Location: Remote
Posted Dec 08, 2025
eClinical Solutions seeks a Principal Product Manager to lead AI-driven innovations in clinical trials. The role emphasizes strategic vision, cross-functional collaboration, and impactful AI solutions. The company highlights a culture of inclusivity and growth opportunities.
Principal Product Data Scientist
Company: Tripadvisor
Location: Remote
Posted Dec 08, 2025
This job posting highlights Viator's role as a leading travel experience marketplace, emphasizing opportunities to shape data science strategy, leverage AI technologies, and contribute to impactful product innovations. The position offers competitive compensation, flexible work arrangements, and a collaborative culture focused on customer-centric solutions.
Engineering Manager - Web Experience
Company: Dropbox
Location: Remote
Posted Dec 08, 2025
This text describes a Development Manager role at Dropbox, focusing on leading web platform development, shaping architecture, and managing cross-functional teams. It outlines responsibilities like technical vision, scalability, and team leadership, along with requirements and preferred qualifications for the position.
Senior Financial Partnerships Manager - Cards
Company: Mercury
Location: Remote
Posted Dec 08, 2025
Mercury seeks a Senior Partnerships Manager to build and maintain strategic financial partnerships, focusing on growth, collaboration, and innovation within their fintech ecosystem. The role involves managing partnerships, driving product innovation, and ensuring compliance while fostering relationships with internal and external stakeholders.
Technical Program Manager - Commerce Systems
Company: Stripe
Location: Remote
Posted Dec 08, 2025
This text describes Stripe's mission to increase the GDP of the internet and highlights the role of a Technical Program Manager in driving large-scale technical programs. It emphasizes opportunities to impact the global economy, solve complex problems, and collaborate across teams. The job requires expertise in infrastructure, systems design, and program management, with a focus on delivering scalable solutions and influencing engineering leadership.
Account Director - Life Sciences
Company: H1
Location: USA
Posted Dec 08, 2025
H1's mission is to provide equitable healthcare through data and AI, with a focus on innovation and customer partnerships. They offer competitive compensation and a supportive work environment.
Software Engineer - Applied AI
Company: DevRev
Location: Philippines
Posted Dec 08, 2025
This job description outlines a Forward Deployed Engineer role at DevRev, requiring expertise in AI integration, system development, and cross-functional collaboration. Responsibilities include building AI solutions, integrating platforms, and optimizing performance. The position demands technical skills in TypeScript, Python, and cloud deployment, along with experience in API integration and data analysis. Candidates must undergo background verification and demonstrate problem-solving abilities.
Senior Product Data Scientist
Company: Tripadvisor
Location: Remote
Posted Dec 08, 2025
Viator seeks a Senior Product Data Scientist to lead data science initiatives, enhance product features, and collaborate with cross-functional teams. The role offers competitive compensation, flexibility, and opportunities to innovate in travel tech.
Account Director - Life Sciences and Pharma
Company: H1
Location: USA
Posted Dec 08, 2025
H1's mission focuses on advancing healthcare equity through data and AI innovation, emphasizing trust in healthcare systems and impactful work in biotech. The job posting highlights strategic account management roles with opportunities for growth, collaboration, and competitive compensation.
Support Engineer
Company: Allium
Location: USA
Posted Dec 08, 2025
Allium simplifies blockchain data access by addressing industry challenges, offering scalable solutions for analysts and engineers. The company bridges blockchain and non-blockchain worlds, supported by notable customers and a mission inspired by Bloomberg and Google's data organization efforts.