Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Data Support Specialist
Company: Finalsite
Location: USA
Posted Dec 08, 2025
Finalsite's job posting highlights their platform's impact on K12 schools, remote work opportunities, and data support roles requiring technical skills and collaboration.
Executive Assistant to GTM NA
Company: ElevenLabs
Location: Remote
Posted Dec 08, 2025
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on making information accessible through advanced technology and offer impactful roles with global opportunities.
Channel Account Manager
Company: FireMon
Location: Remote
Posted Dec 08, 2025
The text describes a Channel Vendor Manager role at FireMon, emphasizing relationship-building with partners, driving growth through collaboration, and contributing to innovative solutions for complex security challenges. It highlights required skills and the company's mission to provide advanced network security solutions.
Client Executive
Company: Atmosera
Location: Remote
Posted Dec 08, 2025
Atmosera seeks a Client Executive to drive Azure solutions sales, offering competitive salaries, comprehensive benefits, and growth opportunities. The role emphasizes strategic account management, technical expertise, and delivering measurable client value through innovative cloud-based solutions.
Principal Database Engineer - Data Engineering & Monetization
Company: GitLab
Location: EMEA,North America
Posted Dec 08, 2025
This job description outlines the role of a Principal Database Engineer at GitLab, focusing on leading PostgreSQL infrastructure design, solving data growth challenges, and building proactive database frameworks. The position emphasizes collaboration with cross-functional teams, driving best practices, and shaping next-generation data architecture. It also mentions a competitive salary range for U.S. residents.
IT Technical Writer
Company: Symposit LLC
Location: USA
Posted Dec 08, 2025
Symposit seeks an IT Technical Writer for a federal government role, emphasizing collaboration, technical writing, and professional growth. The position offers opportunities to contribute to mission-critical projects with a supportive team environment.
Payroll Team Leader - Managed Payroll Services - UK
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a leadership role in payroll services with opportunities for professional growth, team management, and compliance expertise. The role emphasizes customer satisfaction, process improvement, and collaboration across departments, while offering a supportive environment for career development.
Senior Claims Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 08, 2025
This job description highlights a claims representative role at Liberty Mutual with opportunities for growth, competitive benefits, and a focus on professional development. It outlines responsibilities, qualifications, and company values emphasizing inclusivity and employee support.
Talent Scientist - Graduate Lead
Company: Canonical
Location: EMEA
Posted Dec 08, 2025
Canonical, a remote-first tech company, offers innovative hiring processes and global opportunities with competitive benefits, emphasizing diversity and scientific talent selection.
Associate SAP Technical - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 08, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to clients worldwide. It highlights career growth opportunities, mentorship, and requirements such as education and work experience. The position emphasizes problem-solving, innovation, and compliance with industry standards.
Director of Performance Marketing - Growth
Company: GoodPower
Location: USA
Posted Dec 08, 2025
GoodPower's mission focuses on driving the energy transition through renewable technologies and community impact. The organization seeks a Director of Performance Marketing to expand their advertising strategies and advance climate advocacy. The role involves managing digital campaigns, collaborating across departments, and leveraging data insights to support their goals. The position offers competitive compensation and benefits, with a remote work arrangement.
Product Manager - Digital Experience & Monetization
Company: QuinStreet
Location: Remote
Posted Dec 08, 2025
This job description seeks a Product Manager for a QRP vertical, requiring expertise in digital product development, cross-functional teamwork, and analytics. The role involves managing product roadmaps, client communication, and performance optimization. Requirements include relevant education, experience, and skills in data analysis and strategic thinking. The position offers a competitive salary range and benefits.