Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Cloud Partner Manager
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text is a job description for a Global Cloud Partner Development Manager role at HashiCorp, which is now part of IBM. The role involves driving global partnership strategy with key cloud partners like AWS, Azure, and Google. The position requires strong sales and marketing skills, strategic thinking, and the ability to build relationships with CSP partners to accelerate cloud growth and achieve revenue targets.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI solutions. The role involves leading a team of technical sales experts, collaborating with IBM and partner sales teams, and maximizing the use of IBM's technology resources. The position requires strong technical skills in recruiting data models, onboarding, and implementation experience, as well as excellent communication and interpersonal skills.
SAP EAM ASSET Information Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The job description outlines the role of an experienced SAP consultant at IBM Global Business Services, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, extensive experience in Plant Maintenance modules, and strong leadership, communication, and problem-solving skills.
Sales leader - Nordic Region
Company: IBM
Location: Stockholm, SE
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, focusing on a strategic sales leadership role in the Nordic region. The role involves developing commercial strategies, managing a sales team, engaging with enterprise accounts, and collaborating with IBM ecosystem partners. The position requires extensive B2B sales experience, industry knowledge in cloud and infrastructure software, and fluency in English and a Scandinavian language.
Technical Product Manager, Storage Networking
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text is a job description for a Product Manager role at IBM Infrastructure Storage Division. It outlines the responsibilities, required skills, and qualifications for the position. The role involves working closely with customers, market experts, design, development, and various teams to define product capabilities, drive strategy, and deliver high-quality products. The ideal candidate should be passionate about product design, user experience, and have experience in data center networking, virtualization, and software-defined networking.
Cloud Security Architect - Oracle OCI IAM
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM CIC offers a career with deep technical and industry expertise, opportunities to work with visionaries, and a culture of evolution. The role involves designing, implementing, and managing secure identity and access management solutions on Oracle Cloud Infrastructure.
Senior Technical Product Marketing Manager II
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, specifically in the HashiCorp Portfolio and Platform Product Marketing Group. The role involves creating technical narratives, demos, and content to showcase how HashiCorp helps organizations innovate faster, more securely, and efficiently. The position requires collaboration with various teams, strong storytelling skills, and experience in product marketing or related technical marketing roles.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include performing technical architect roles, designing solutions for S4 HANA implementations and migrations, advising clients on moving SAP platforms to cloud service providers, and having experience in SAP Basis administration, HANA migrations, SAP version upgrades, and Fiori administration.
Software Developer Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM seeks software developers to innovate and solve complex problems using advanced technologies, emphasizing collaboration and expertise in programming and design.
Product Management Professional 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 07, 2025
The role of a Product Manager at IBM involves navigating customer outcomes, collaborating with multiple teams, and contributing to the success of IBM Z and LinuxONE products. The position requires a Bachelor's degree, experience in product management, agile practices, design thinking, and strong communication skills.
Java (Guidewire) Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Backend Java Developer – End User Monitoring
Company: IBM
Location: Kochi, IN
Posted Dec 07, 2025
IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.