Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Information Security Specialist (German-speaking)
Company: Secfix
Location: Remote
Posted Dec 07, 2025
Secfix is hiring a Information Security Specialist to support customers from the DACH region. The role involves owning the security and compliance lifecycle, acting as a trusted advisor, improving processes, collaborating across teams, and contributing to a new AI product. Secfix offers generous equity, benefits, 100% remote work, and a chance to grow with a smart, fun, dedicated team.
Senior Software Engineer - HashiCorp Terraform Search
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
This job description highlights opportunities to work on IBM's Infrastructure Cloud, collaborating with teams to develop cloud-native solutions. The role involves designing features, ensuring quality, and working with distributed systems, emphasizing technical expertise and cloud-native principles.
Platform Manager - AI/ML Defense Platform
Company: Airbnb
Location: Remote
Posted Dec 07, 2025
The Defense Platform team at Airbnb builds and maintains foundational capabilities for proactive and reactive detection and mitigation of risk, abuse, and fraud. As a Platform Product Manager, you will conceptualize, build, and evangelize ML models and signals to enable teams across various domains. The role requires identifying and solving trust and safety issues, establishing product vision, developing roadmaps, and driving product execution. Strong product management experience, technical expertise, and cross-functional collaboration skills are essential.
Associate System Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
This job description highlights opportunities to work on hybrid cloud and AI projects with global clients, emphasizing collaboration, technical expertise, and innovation. It outlines responsibilities including software development, problem-solving, and stakeholder engagement, along with educational and skill requirements for the role.
Junior Full Stack Developer Java
Company: Blanc Labs
Location: Remote
Posted Dec 07, 2025
Blanc Labs is a premier partner for global enterprises, specializing in digitization, automation, and development of next-generation digital products and services. They are seeking a Junior/Intermediate Full Stack Developer to implement and support scalable cloud applications, with a strong background in frontend and backend development, and experience with various technologies such as Java, Spring Boot, Angular, and cloud platforms like Azure.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, and adhering to client SLAs. The position requires a bachelor's degree, preferably a master's, and experience in the R2R domain. Preferred skills include proficiency in MS Office and ERP software, the ability to work under tight timelines, and a commitment to continuous learning.
Staff Security Engineer - Data Security
Company: Airbnb
Location: Remote
Posted Dec 07, 2025
Airbnb is committed to building a community based on trust, openness, and inclusivity. The Information Security team plays a critical role in protecting user data and infrastructure. As a Staff Security Engineer specializing in Data Security, you will be responsible for designing and implementing robust data protection strategies, collaborating with various teams, and driving the vision for data security throughout the organization.
Technical Due Diligence Consultant
Company: Crosslake Technologies LLC
Location: Remote
Posted Dec 07, 2025
This text outlines Crosslake's mission to support technology innovation through strategic consulting, emphasizing their proactive approach to technology governance and collaboration with clients. It highlights core values like service, curiosity, and creativity while detailing job responsibilities and requirements for software professionals.
IBM MaaS360 Digital Sales Specialist-Telco
Company: IBM
Location: Austin, US
Posted Dec 07, 2025
The text describes the role of an IBM MaaS360 Digital Sales Specialist in the Telco industry. It highlights the importance of excellent onboarding, continuous learning, and a collaborative sales environment. The role involves owning business development, generating leads, managing sales engagement activities, and achieving KPIs tied to territory growth and partner success.
Senior Client Executive
Company: Atmosera
Location: Remote
Posted Dec 07, 2025
Atmosera is a Microsoft Partner that empowers businesses to redefine what's possible with modern technology and human expertise. They offer exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform, enabling organizations to accelerate innovation, enhance security, and optimize operational agility. Atmosera delivers cutting-edge integrated solutions that drive business value.
Director - Product Marketing
Company: Agerpoint
Location: Remote
Posted Dec 07, 2025
Agerpoint is a company that uses advanced AI and data fusion to capture, analyze, and manage field data for agriculture and environmental conservation. Their Agerpoint Capture app turns smartphones into data acquisition tools, and their AInative data platform integrates various data sources to produce precise digital twins and analytics. The company aims to enhance food security, safeguard natural ecosystems, and combat climate change through data-driven solutions.
Project Administrator-Project Support - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text is a job description for a project administrator role at IBM Consulting. It outlines the responsibilities, required education, technical expertise, and preferred experience for the position. The role involves project support, communication, contract management, and administrative tasks. Fluency in Japanese and the ability to work in various IBM locations are required.