Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Lead AI Architect
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting as a Lead AI Architect specializing in AI and AIOps solutions. The role involves working with clients globally, demonstrating technical leadership, and providing strategic consulting to drive business value through innovative AI solutions.
Test and Failure Analysis Engineer for Storage Hardware
Company: IBM
Location: Houston, US
Posted Dec 07, 2025
This job description outlines a role within IBM's Infrastructure Storage Hardware Organization, focusing on hardware and firmware design, verification testing, and debugging for storage systems. Responsibilities include failure analysis, testing new platforms, and collaboration with development teams. Required skills involve hardware expertise, Linux experience, and communication abilities.
State Account Manager
Company: Viatris
Location: Remote
Posted Dec 06, 2025
Viatris promotes its mission to improve healthcare through innovative solutions and partnerships, highlighting job opportunities with competitive benefits and a focus on employee growth. The company emphasizes its inclusive culture, recognition as a top employer, and commitment to making a positive impact in healthcare.
Blue Yonder Solutions Architect
Company: Longbow Advantage
Location: Remote
Posted Dec 06, 2025
Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Architects play a pivotal role in implementing and optimizing Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.
Global Account Director
Company: Flex
Location: Remote
Posted Dec 06, 2025
Anord Mardix, a global manufacturer of switchgear and associated products, is seeking a Global Account Director to support their growing client base. The role involves strategically developing and managing multiple customers, building relationships, and driving revenue growth. The ideal candidate will have strong technical sales experience, the ability to manage key accounts, and excellent communication skills.
Sales Development Representative Intern - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 07, 2025
IBM's Sales Internship Program offers a collaborative and experiential environment for students to develop sales skills, engage with clients, and contribute to digital transformation solutions. The role emphasizes technical expertise, client-focused approaches, and growth opportunities within a supportive team.
Application Developer-SAP Commerce
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on assisting clients with application packaged solutions like SAP, Oracle, Salesforce, and Microsoft Dynamics. The role requires expertise in Java, J2EE, Spring Frameworks, SAP Commerce Cloud, Hybris, and related technologies. A bachelor's degree is required, with a master's degree preferred. The position offers the chance to work with visionaries across industries and make meaningful changes for clients.
Sales Development Representative Careers at Xplor Technologies
Company: Xplor
Location: Remote
Posted Dec 06, 2025
Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer intuitive software and payment processing platforms for industries like fitness, wellness, and field services. Xplor values making life simple, building for people, moving with purpose, and creating lasting communities. They are looking for a Sales Development Representative to join their high-growth sales team.
Staff Engineer - Tech Lead (All Genders)
Company: Dailymotion
Location: Remote
Posted Dec 06, 2025
Dailymotion is a video platform that aims to broaden users' horizons and create a better, safer internet. The company values opening perspectives, making bold moves, building a safer world, and creating meaning. They are seeking a Staff Engineer Technical Lead to lead the technical strategy and execution for internal tools migration and legacy system transition as part of their strategic platform evolution.
Group Manager- F&A operations
Company: IBM
Location: Noida, IN
Posted Dec 07, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in IBM BPO that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. The role involves owning client engagements, monitoring and managing transformation, leading business change management, and providing mentorship and training. The position requires extensive experience in the finance domain, expertise in ERP or Oracle tools, and strong interpersonal and technical skills.
Blue Yonder Solutions Architect
Company: Longbow Advantage
Location: Remote
Posted Dec 06, 2025
Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Solutions Architects play a pivotal role in driving successful implementation and optimization of Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.
Technical Sales Engineer - Hashicorp
Company: IBM
Location: San Francisco, US
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, specifically a Solutions Engineer role at HashiCorp. The role involves serving as a trusted advisor to customers, understanding their journey, demonstrating business value, and collaborating with cross-functional teams. The position requires technical expertise in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms, as well as excellent communication and problem-solving skills.