Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Front End Software Engineer
Company: Tillster, Inc.
Location: Remote
Posted Dec 05, 2025
Tillster is a global leader in digital ordering and customer engagement solutions, offering a scalable platform for multiunit restaurants. They are seeking a Front End Software Engineer with Angular experience to develop and maintain a web-based ordering and payments system. The role involves collaborating with cross-functional teams and ensuring accessibility and responsiveness across devices.
Sales Manager
Company: Jacq Bennett Consulting
Location: Remote
Posted Dec 05, 2025
Rivet Education is seeking a strategic and entrepreneurial Sales Manager to lead the growth of their products and services in the K12 market. The role involves selling the Instructional Materials Implementation Dashboard, consulting services, and other products to school districts and state education leaders. The ideal candidate will have experience working with high-quality instructional materials in education leadership roles and a proven ability to translate educational needs into solutions.
Sr. Technical Success Architect
Company: Platform Science
Location: Remote
Posted Dec 05, 2025
Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.
Software Engineer II
Company: Horace Mann
Location: Springfield, IL
Posted Dec 05, 2025
This job description outlines a Software Engineer II role focusing on developing AI-enhanced applications using modern tools like React.js and Terraform. Responsibilities include software development, collaboration with cross-functional teams, and continuous learning in emerging technologies.
Product Marketing Manager
Company: Fyorin
Location: Remote
Posted Dec 05, 2025
Fyorin is a financial operations and treasury management platform for international digital businesses. They are seeking a Product Marketing Manager to develop and execute marketing strategies, conduct market research, create buyer personas, and build relationships with industry influencers. The role offers opportunities for growth, a dynamic startup culture, and a supportive international team.
Data Scientist
Company: Intelligems
Location: Remote
Posted Dec 05, 2025
Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.
Linux Devices Software Engineer
Company: Canonical
Location: Remote
Posted Dec 05, 2025
Canonical is hiring engineers for various roles working on low-level system technology for autonomous devices. They focus on Ubuntu, Ubuntu Core, and open source solutions for embedded environments. The company values technical leadership, collaboration, and community engagement.
Patient Follow-Up Call Specialist
Company: ModernMD Urgent Care
Location: Remote
Posted Dec 05, 2025
ModernMD seeks a bilingual Patient FollowUp Call Specialist for remote work, offering flexibility and a supportive team environment to ensure patient satisfaction and continuity of care.
Customer Support Specialist
Company: Intelligems
Location: Remote
Posted Dec 05, 2025
Intelligems is a profit optimization platform for ecommerce businesses, helping them succeed by finding extra profit through AB testing and personalization tools. The company is backed by top investors and is seeking a Customer Support Specialist to join their high-performing team.
Senior Growth Marketing Manager
Company: SuccessKPI Inc.
Location: Remote
Posted Dec 05, 2025
This job posting seeks a Senior Growth Marketing Manager to design and execute enterprise campaigns, collaborate with cross-functional teams, and optimize digital channels. The role emphasizes pipeline growth, data-driven strategies, and alignment with sales and customer success. The company highlights opportunities for career development, a dynamic culture, and working with industry experts.
Frontend Engineer
Company: Intelligems
Location: Remote
Posted Dec 05, 2025
Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.
Fractional CFO
Company: Alta Advisors
Location: Remote
Posted Dec 05, 2025
Alta Advisors is a boutique strategic finance and accounting firm supporting ambitious venture-backed startups in deeptech, hardtech, and applied AI. They are hiring an experienced Fractional CFO to lead financial strategy, operations, fundraising, and reporting for their growing roster of clients. The role offers high-impact leadership, support from a high-caliber team, and significant earning potential.