Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Chief Customer Officer
Company: HubSync
Location: USA
Posted Dec 06, 2025
HubSync is seeking a Chief Customer Officer (CCO) to lead customer-centric initiatives, enhance customer experience, increase retention, and drive revenue growth through exceptional service, engagement, and loyalty. The CCO will develop and execute comprehensive customer experience strategies, lead customer-facing teams, build relationships with key clients and partners, analyze customer feedback and data, collaborate with cross-functional teams, advocate for the customer internally, monitor industry trends, and drive initiatives to increase customer retention, lifetime value, and advocacy.
Head of High-Volume Hiring, Customer Success
Company: First Advantage
Location: USA
Posted Dec 06, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Head of High-Volume Hiring Customer Success role involves strategic leadership, revenue growth, operational excellence, cross-functional collaboration, thought leadership, and team development.
AI Solutions Director
Company: Nearform
Location: UK
Posted Dec 06, 2025
Nearform is seeking an AI Solutions Director to lead the development of AI-enabled solutions for enterprise clients. The role involves strategic partnering, client insight, presales leadership, solution design, delivery alignment, storytelling, and practice growth. The ideal candidate should have 12+ years of experience in software engineering and technical leadership, hands-on experience with AI technologies, and strong communication skills.
Technology Account Lead - Financial Services
Company: Guidehouse
Location: USA
Posted Dec 06, 2025
Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the SBA account. The role involves designing client solutions, leading the practice, building networks, identifying opportunities, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have a relevant degree, at least 10 years of experience in designing, implementing, and supporting complex business processes and technology solutions for the SBA, and at least 7 years of experience leading teams and the full sales cycle related to technology services and consulting services.
Sr. Software Engineer - Core Banking
Company: Visa
Location: Brazil
Posted Dec 06, 2025
Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.
Design Engineering Manager - Experience Design Prototyping
Company: Netflix
Location: USA
Posted Dec 06, 2025
Netflix is seeking an Engineering Manager to lead the Experience Design Prototyping team. The role involves leading a team of Design Engineers to create high-fidelity prototypes, drive product innovation, and shape the future of user experience at Netflix. The ideal candidate should have 10+ years of experience in design engineering, frontend development, or creative technology, with at least 3 years of leadership experience. They should have deep expertise in prototyping and interaction design using JavaScript, TypeScript, React, and Node.js, and a track record of delivering prototypes that influenced strategic decisions or shipped product experiences.
Head of Professional Business Services, Customer Success
Company: First Advantage
Location: USA
Posted Dec 06, 2025
First Advantage is seeking a strategic leader for a high-impact role in customer success, offering competitive benefits, remote work flexibility, and opportunities for growth. The position emphasizes innovation, inclusivity, and global leadership in background screening solutions for Fortune 100 brands.
Customer Success Project Manager
Company: ImageTrend
Location: USA
Posted Dec 06, 2025
ImageTrend Inc seeks a Customer Success Project Manager to lead client projects, ensuring timely delivery and stakeholder communication. The role involves project planning, risk mitigation, and collaboration with teams. The position offers a competitive salary and remote work flexibility.
Principal Producer, Narrative - External Development
Company: Scopely
Location: USA
Posted Dec 06, 2025
Scopely is seeking a Principal Producer for an unannounced AAA mobile game. The role involves leading narrative production, managing storytelling, and collaborating with internal and external teams. The ideal candidate has 8+ years of AAA game development experience and a proven track record in shipping narrative RPG titles.
Account Executive - Commercial
Company: Fortive
Location: Remote
Posted Dec 06, 2025
The text describes a sales role responsible for achieving sales goals and objectives across a defined geographic territory. The role requires 4+ years of SaaS sales experience, proven track record in meeting and exceeding annual sales goals, and the ability to develop deep knowledge of commercial facilities challenges. Collaboration with various teams and stakeholders is essential, along with the ability to navigate corporate structures and build satisfied customer base.
AI Chatbot Developer - Google CCAI/Dialogflow
Company: TTEC Digital
Location: Philippines
Posted Dec 06, 2025
TTEC Digital is seeking an experienced AI Chatbot Developer to design, build, and support enterprise solutions using Google Cloud Contact Center AI and CCaaS platforms. The role involves solution development, operational support, and collaboration with global teams to deliver reliable, scalable solutions that power enterprise contact centers.
Software Engineer L4 - Ads CRM
Company: Netflix
Location: USA
Posted Dec 06, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team builds advertising systems and integrations to deliver ads while ensuring a great viewing experience for members and brand safety for advertisers. They are seeking to build a super intelligent ad sales team using AIML and genAI techniques to accelerate revenue growth.