Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Engineering Manager - Core Experience Web
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
The Senior Engineering Manager role at Dropbox involves leading a team of engineers, ensuring product quality, and driving innovation. Responsibilities include managing up to 25 reports, planning roadmaps, and maintaining technical excellence. The position requires extensive experience in people management and Agile processes, with a competitive salary range in Canada.
Senior Manager/Director - Regional Sales
Company: EDB
Location: USA
Posted Dec 06, 2025
The Manager Regional Sales will be responsible for defining and executing the go-to-market strategy to accelerate business growth across EDB's New Enterprise and National accounts. They will lead a team of senior sales reps, develop sales strategies, build a high-performance sales team, and establish strong customer relationships. The role requires 5+ years of experience in leading sales teams, deep product and market expertise, and proven leadership and communication skills.
Lead Third Party Risk & Controls Specialist
Company: HubSpot
Location: USA
Posted Dec 06, 2025
HubSpot is hiring a Third Party Risk and Integration Security Engineer to join their IAM team. The role focuses on conducting technical security assessments of third-party applications, vendors, and service providers, with an emphasis on API security, authentication mechanisms, data flows, integration architectures, and generative AI vulnerabilities. The ideal candidate will have 5+ years of experience in application security, vendor risk management, cloud security, and related fields, along with strong understanding of security frameworks, API security, IAM principles, and modern authentication protocols.
SEO Content Marketer
Company: ElevenLabs
Location: USA
Posted Dec 06, 2025
ElevenLabs is a leading audio AI company that has rapidly grown since its launch in 2023. With a valuation of $66 billion and $200 million ARR, the company aims to build the most important audio AI platform in the world, making information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary Text to Speech, Speech to Text, and conversational AI models.
Enterprise Account Executive
Company: Comply
Location: USA
Posted Dec 06, 2025
Comply is a leading provider of compliance SaaS and consulting services for the global financial services sector. They are seeking an Enterprise Account Executive to help industry-leading compliance teams adopt and use their product to secure their organizations. The role involves actively selling to new accounts, prospecting, pitching, negotiating contracts, and closing deals. The ideal candidate is a technically savvy problem-solver with a strong desire to win by selling market-leading software solutions to premier enterprise brands.
Manager - Emerging Sales
Company: Zapier
Location: USA
Posted Dec 06, 2025
Zapier is hiring a Sales Manager to lead an Emerging Sales team responsible for selling their AI Orchestration platform to customers with 250-999 employees. The role involves managing a team of Account Executives, hiring and coaching talent, providing coaching for full-funnel mastery, elevating strategic execution, driving operational excellence, collaborating cross-functionally, acting as a customer champion, and refining and scaling playbooks. Zapier values diverse perspectives, remote work, and inclusion.
Strategic Account Executive – Application Access Governance (AAG)
Company: Saviynt
Location: Singapore
Posted Dec 06, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is recognized as a leader in the industry and is helping organizations safely accelerate their deployment and usage of AI. Saviynt is looking for talented professionals to join their team and contribute to the growth of the company.
Sr. Security Partner - GTM
Company: Zapier
Location: USA
Posted Dec 06, 2025
Zapier is seeking a Senior Security Partner to collaborate with various teams and build customer trust. The role involves addressing security requirements, leading customer-facing briefings, and translating customer needs into actionable feedback. The ideal candidate should have extensive security experience, strong communication skills, and familiarity with AI tools and compliance frameworks.
Benefits Admin
Company: G-P
Location: Ireland
Posted Dec 06, 2025
The Benefits Specialist role focuses on operational excellence and seamless delivery of employee benefits programs. Key responsibilities include process automation, data integrity, compliance, stakeholder coordination, and customer service. The role requires experience in benefits administration, technical acumen, AI tool experience, regulatory knowledge, attention to detail, and problem-solving skills.
Industry Solutions Lead - Media & Creatives
Company: Dropbox
Location: USA
Posted Dec 06, 2025
The role involves building and executing Dropbox's multiproduct strategy for the media entertainment and creative industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative and media workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their most valuable content.
Senior Staff Product Designer - Payments
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Product Design team, including the Payments Dashboard team, focuses on creating elegant, user-friendly experiences for merchants. The role involves leading design for the Payments Dashboard, collaborating across teams, and shaping AIdriven workflows.
Head of Platforms - Customer Success
Company: Stripe
Location: USA
Posted Dec 06, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Platforms Customer Success team partners with various departments to deliver growth and retention outcomes for Stripe's largest customers. The company is looking for a leader to scale the Customer Success efforts for managed platform customers, focusing on strategic account planning, product distribution, executive engagement, and payments optimization.