Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Technical Recruiter
Company: Webflow
Location: Argentina
Posted Dec 05, 2025
Webflow is building an AI-native Digital Experience Platform and is hiring a Senior Technical Recruiter in Argentina to help scale their engineering organization. The role involves full-cycle recruitment, partnering with engineering and people leaders, and ensuring a positive candidate experience. Webflow offers competitive compensation, benefits, and a remote-first work environment.
Senior Full-Stack Engineer
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company that provides banking services for startups. They are looking to hire senior fullstack engineers to join their team. The company values diversity and belonging, and offers a competitive total rewards package.
Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 05, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring an Engineering Manager to lead a team of software engineers and develop an internal product. The role involves accountability, high engineering quality standards, skill development, and delivering impactful solutions. The company offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: Canada
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the technical direction and vision of the team. The company values remote work, open-source culture, and offers RSUs as part of compensation.
Senior Software Engineer - Developer Productivity
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Software Engineer Developer Productivity to join their Developer Productivity Pillar. The role involves driving implementation and maintenance of Webflow's build system, overseeing development environments, defining processes, and mentoring team members. Webflow offers competitive compensation, benefits, and a commitment to building trust, reinventing themselves, delivering with speed and quality, and fostering a culture of ownership and collaboration.
Lead Python Software Engineer - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 05, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Lead Python Software Engineer to work on the Integrations team, which is responsible for automating SaaS user management and onboarding new data sources to the data mesh. The role involves developing engineering solutions using Python, collaborating with colleagues, and deploying and operating services. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and other benefits.
Sales Executive
Company: Kalepa
Location: USA
Posted Dec 05, 2025
This job posting highlights a competitive salary, equity options, and comprehensive benefits for experienced sales professionals joining a dynamic startup in the insurance tech space. The role emphasizes growth opportunities, a collaborative team environment, and impactful work with global clients.
Director - Talent Science
Company: Canonical
Location: EMEA
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems. The company is founder-led, profitable, and growing. They are hiring for 4 new leadership roles in their Talent Science team to lead on delivery excellence. The role involves leading and delivering the strategic Talent Science project roadmap, leveraging expertise to design and implement solutions, ensuring high performance outcomes, designing professional processes, coaching and mentoring team members, and working closely with company leaders.
Solutions Engineer
Company: Grafana Labs
Location: India
Posted Dec 05, 2025
The Commercial Solutions Engineering team at Grafana Labs is a customer-facing product expert team that educates potential and existing customers to ensure their success. The team partners with the Sales team to close opportunities and communicates customer feedback to Product Management and Engineering. The role requires strong technical skills, communication abilities, and a desire to grow technically.
Principal Product Designer - Experiences
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company that provides a software environment for efficient banking. They are looking for a principal product designer to define best-in-class interactions and product experiences. The ideal candidate should be a visionary craftsperson and systems architect, with experience in designing whole systems and mentoring other designers.
Senior Partner Sales Manager - Global System Integrator (GSI)
Company: Canonical
Location: Anywhere
Posted Dec 05, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a global distributed team and a focus on building strategic relationships with partners.
FP&A Analyst - GTM
Company: GitLab
Location: USA
Posted Dec 05, 2025
This job description outlines a Financial Analyst role requiring expertise in financial modeling, data analysis, and cross-functional collaboration. The position involves supporting business teams with forecasting, reporting, and financial insights while using tools like Google Sheets and NetSuite. Key qualifications include financial analysis experience, communication skills, and knowledge of accounting practices.