Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Backend Engineer (Java)
Company: Secfix
Location: India,Pakistan
Posted Dec 05, 2025
Secfix automates security compliance for SMBs in Europe, offering remote work, competitive salaries, equity, and a supportive culture. They seek senior engineers to scale their product and grow as a European compliance automation leader.
Senior Engineering Manager - Location AI
Company: Mapbox
Location: USA
Posted Dec 05, 2025
Mapbox is a leading platform for location-aware businesses with a strong developer community. The company focuses on AI-driven geospatial technologies and seeks a Senior Engineering Manager to lead innovative projects. They emphasize operational excellence, customer focus, and diversity in their team culture.
Senior Backend Engineer (Typescript)
Company: Cryptio
Location: UK
Posted Dec 05, 2025
Cryptio is a company that builds infrastructure for the crypto economy, providing enterprise-grade backoffice and data platforms for institutions, corporates, and crypto-native organizations. They are hiring senior backend engineers to join their integrations squad, focusing on building and maintaining integrations between Cryptio's SaaS platform and third-party APIs. The role involves writing production-grade TypeScript code, owning the end-to-end process, collaborating with product and other engineers, mapping data models, monitoring health, and contributing to architecture decisions. Cryptio offers a remote or hybrid working environment, competitive perks, and a collaborative culture.
Sr. Product Manager - AI Capabilities
Company: Zapier
Location: North America
Posted Dec 05, 2025
Zapier is seeking a Senior Product Manager to lead the vision and execution of their AI Capabilities team. The role involves defining and delivering the platform that will power all of Zapier's runtime AI products, including Agents, Chatbots, and AI by Zapier. The ideal candidate should have a strong technical foundation, experience working on platform-oriented products, and be comfortable navigating complex systems. They should be a builder at heart, self-directed, collaborative, and obsessed with delivering measurable business outcomes.
Technical Support Advisor II
Company: SpryPoint
Location: North America
Posted Dec 05, 2025
SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.
Recruiting Coordinator
Company: DevRev
Location: Philippines
Posted Dec 05, 2025
The role is a coordination-heavy Recruiting Coordinator position based in the Philippines, working with Talent Partners and Hiring Managers to move candidates through interviews, offers, and hiring. The role requires excellent communication skills, strong calendar management, and attention to detail in managing ATS records.
Brand Marketing Manager
Company: Dropbox
Location: USA
Posted Dec 05, 2025
Dropbox is looking for a Brand Marketing Manager to lead event and campaign execution, cross-functional collaboration, and vendor management. The role requires 8+ years of experience in marketing operations, brand marketing, or project management, with a strong interest in creative work and top-of-funnel marketing.
Enterprise Account Executive
Company: Anaplan
Location: Netherlands
Posted Dec 05, 2025
Anaplan is seeking an Enterprise Account Executive to drive growth and expand presence in The Netherlands. The role involves selling Anaplan's versatile platform to industry leaders, helping customers achieve business goals, and leading digital transformation. The ideal candidate has extensive experience in consultative sales, a track record of overachieving sales quotas, and a strong network in the industry.
Executive Assistant
Company: DevRev
Location: Philippines
Posted Dec 05, 2025
DevRev is seeking an Executive Assistant to support their CXO with administrative tasks, communication, and project management. The role requires a proactive, detail-oriented individual with 5+ years of experience and excellent organizational and communication skills.
Counsel - Commercial
Company: HubSpot
Location: USA
Posted Dec 05, 2025
HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.
Director - Virtual First
Company: Dropbox
Location: Canada
Posted Dec 05, 2025
Dropbox seeks a strategic leader to drive Virtual First initiatives, fostering remote collaboration and innovation. The role involves shaping work practices, leading teams, and ensuring operational excellence in a distributed environment.
Staff Backend Product Software Engineer, Core Sync
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and continuous improvement in its core product experience.