Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
IBM Cloud Data Services Architect
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a Cloud Architect role focused on designing and implementing cloud database services, requiring expertise in cloud technologies, programming languages, and DevOps practices. The position emphasizes strategic planning, system reliability, and collaboration with teams to deliver high-quality, scalable solutions.
Enterprise Security Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for an Enterprise Security Architect position at IBM Client Innovation Center Germany. The role involves building a secure software development lifecycle, specifying and implementing security measures, creating security concepts, integrating security tools, and working with various technologies and frameworks. The position values diversity and offers opportunities to work with international clients and cutting-edge technologies.
Internship - Linux on IBM Z System Performance (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text describes various projects and roles within the Linux on IBM Z and LinuxONE Systems Performance team. It highlights the need to upgrade the UI of a web application called zPirate using the React framework, the unique capabilities of the Jinsight profiling agent for Java performance analysis, and the use of AI to detect invalid and incomplete performance data measurements. The text also outlines the required and preferred skills for each project.
Support Engineer - HashiCorp Vault
Company: IBM
Location: Noida, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role in the Support Engineering team for HashiCorp Vault. The position involves troubleshooting complex issues, working with cloud providers, and ensuring customer satisfaction. Required skills include customer management, Linux proficiency, cloud experience, and knowledge of Docker, Kubernetes, SSL/TLS, and OpenSSH.
IBM Maximo (MAS) Project Manager
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and improving hybrid cloud and AI solutions. It highlights the importance of curiosity, continuous learning, and collaboration in driving meaningful change for clients. The role of an IBM Maximo MAS Project Manager is also outlined, emphasizing project planning, execution, and delivery, as well as leadership and stakeholder engagement.
Advisory User Experience Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
This job description seeks a senior designer to lead end-to-end customer experiences for IBM's asset management product, collaborating with cross-functional teams and requiring expertise in UI design, agile methodologies, and AI integration.
Digital Sales Specialist Data Platform for Italian Market - IBM Spain Valencia
Company: IBM
Location: Valencia, ES
Posted Dec 04, 2025
The role of a Digital Sales Specialist at IBM's Data & AI brand involves helping enterprises accelerate their success by improving their ability to understand data and turn it into actionable insights. The position offers excellent onboarding, an industry-leading learning culture, and ongoing development opportunities. The role requires strong consultative tech sales experience, proficiency in digital sales tools, exceptional communication skills, and strong analytical skills.
Internship: SAP Developer in Ciudad de México
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The IBM SAP Consulting Internship Program offers a 6-month part-time training program for students pursuing a career in SAP. The program aims to prepare and develop students for SAP Developer roles. Successful completion of the program opens doors for further development. The program requires advanced English, availability for 30-35 hours of weekly internships in Mexico City, knowledge of algorithms, data structures, databases, and basic knowledge of Java, Javascript, Angular or React, Nodejs. Preferred qualities include creativity, proactivity, discipline, and a willingness to learn constantly.
Procurement Services Engagement Associate
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job posting is for a Procurement Services Engagement Associate role at IBM. The role involves creating compelling sales materials, presentations, and videos to showcase IBM's procurement outsourcing services. The ideal candidate should have 10+ years of experience in creating sales materials, strong proficiency in MS PowerPoint and video editing tools, excellent communication and storytelling skills, and knowledge of end-to-end procurement processes.
Procurement Services Engagement Associate
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The role involves creating compelling sales materials, presentations, and videos to showcase IBM's procurement outsourcing services. The ideal candidate should have experience in creating sales materials, strong communication skills, and knowledge of end-to-end procurement processes.
Technical support professional for Storage systems
Company: IBM
Location: YOKOHAMA, JP
Posted Dec 04, 2025
The text describes a technical support role for storage products, emphasizing early recovery, root cause analysis, and preventive measures. It highlights the benefits of working with cutting-edge technology, global teams, and real equipment. The role also mentions the opportunity to become a Technical Account Manager (TAM) and work closely with global teams.
Accounts Payable Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Procure-to-Pay (P2P) Specialist role. The role involves various responsibilities related to vendor data management, invoice processing, stakeholder collaboration, payment handling, and statement reconciliation. The position requires a bachelor's degree in accounting, finance, or a related field, along with intermediate knowledge of Excel and experience with accounting software or ERP systems. The role is based in Naga City, Cam Sur, and requires flexibility to work in shifts and onsite full-time.