Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Back End Developer Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a Backend Developer intern position at IBM. It outlines the responsibilities, required education, technical expertise, and preferred experience for the role. The position involves working with client-server architectures, networking protocols, application development, databases, and creating APIs. The intern will also design and implement large-scale systems and need to have knowledge of Agile and Cloud devOps development methodologies.
Service Designer - GDS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training, flexible working, and diverse team collaboration.
Event & Experience Marketing Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Japan is seeking an experienced Event Team Manager to lead a team of 10 event practitioners. The role involves developing and executing an event strategy to enhance brand awareness, generate leads, and achieve business objectives. The ideal candidate should have a strong background in marketing, event management, and people leadership, with experience in global multinational companies and B2B technology sectors.
IBM - Technical Support Professional - zSoftware CICS Support
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job posting for a Technical Support Professional at IBM for their CICS product. It describes the role, responsibilities, required and preferred qualifications, and preferred technical experience. The posting emphasizes the importance of strong communication skills, problem-solving abilities, and the ability to work in a virtual team.
Software Engineer II - HashiCorp Terraform Provider
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves developing cloud-native solutions for HashiCorp's Infrastructure Cloud, collaborating with teams on infrastructure and security lifecycle management, and requiring expertise in Golang, cloud platforms, and DevOps principles.
Enterprise Strategy Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a Strategy Consultant role at IBM Consulting. It highlights the responsibilities, required skills, and preferred experience for the position. The role involves working with clients across various industries to solve complex problems, shape and drive engagements, create value, and manage client stakeholders. The position requires a Master's degree, expertise in AI, corporate/business strategy, IT strategy, digital reinvention, and process transformation, as well as excellent communication and analytical skills.
Network Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Fusion HCI is a hyperconverged infrastructure solution designed for container-based workloads on Red Hat OpenShift. It integrates compute, storage, and networking into a single appliance, simplifying deployment and management. IBM Infrastructure aims to provide hybrid cloud infrastructure to meet client demands, with a focus on innovation, collaboration, and career development.
Fullstack Developer: TypeScript & E-commerce
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills, including proficiency in backend development with JavaScript, TypeScript, Node.js, Angular, and React technologies, as well as experience with commercetools and other modern headless customer engagement and e-commerce platforms. The role also emphasizes collaboration with cross-functional teams and the ability to work in an agile environment.
Technical Specialist Intern 2026 (Monroe, LA)
Company: IBM
Location: MONROE, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns will work on client projects, gain diverse experience, and develop skills in a culture of continuous learning and mentorship.
HashiCorp Sr. Resident Solutions Architect
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
The Resident Technology Services team provides premium long-term professional services to IBM customers, aligning with their biggest technical transformation initiatives. The team consists of highly skilled architects and engineers who have played critical roles in technical transformations. The role involves providing guidance on cloud transformation, assisting with people, processes, and workflows, contributing to a multi-cloud adoption framework, and educating customers on the business value of IBM HashiCorp products.
SAP Success Factors EC Design Lead Role
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Success Factors EC Design Lead and Subject Matter Expert. The position involves leading the design, implementation, and management of SAP Success Factors solutions, collaborating with stakeholders, and providing technical expertise to clients worldwide.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description highlights a career opportunity at IBM Consulting, where consultants work closely with clients globally to improve hybrid cloud and AI solutions. The role involves delivering technical and industry expertise, collaborating with clients, and driving innovation using IBM's technology platforms. The position requires a Bachelor's degree, preferably a Master's, and extensive experience with Workday consulting, integrations, and Studio.