Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Partner Architect - ExtraHop
Company: Optiv
Location: USA
Posted Dec 21, 2025
This job description outlines a fully remote Partner Architect role at ExtraHop, requiring 5+ years of experience with partner technologies and relevant certifications. Responsibilities include technical enablement, solution strategy, client engagement, and collaboration. The position offers work-life balance, professional training, and volunteer opportunities.
Director of Narrative and Video Storytelling
Company: Field AI
Location: Irvine, CA
Posted Dec 21, 2025
Field AI is advancing robotics with AI-driven solutions, solving complex challenges. The role involves storytelling to communicate technical achievements and build trust in their innovations.
Claims Representative | Auto
Company: Sedgwick
Location: USA
Posted Dec 21, 2025
Sedgwick promotes a positive work environment with career growth opportunities, flexibility, and comprehensive benefits. The job emphasizes a caring culture, global leadership, and recognition as a top workplace, while outlining responsibilities for claims processing and customer service.
Associate Account Executive - Must be fluent in English, Spanish, and Portuguese
Company: FireMon
Location: Mexico
Posted Dec 22, 2025
FireMon warns of a phishing attempt involving an unauthorized third party impersonating HR. The company is seeking an Account Associate for customer acquisition and revenue growth, emphasizing training programs and career opportunities. The role involves sales cycles, Salesforce management, and partner collaboration. FireMon promotes equal employment opportunities and highlights its mission to solve complex security challenges.
Senior Frontend Software Engineer
Company: Megaport
Location: Canada
Posted Dec 22, 2025
Megaport is a leading global NaaS provider with a collaborative and innovative culture. They seek a Frontend Developer to join their skilled team, offering competitive benefits and a remote-first work environment focused on customer-centric solutions.
SVP - Software Engineering
Company: Henry Schein One
Location: USA
Posted Dec 22, 2025
This Sr Vice President role involves leading software engineering strategies, requiring 15-20 years of experience. The position offers a competitive salary range of $260k-$375k and comprehensive benefits. It emphasizes innovation, digital transformation, and leadership in healthcare technology with opportunities for growth and impact.
Copywriter
Company: Paula's Choice Skincare
Location: USA
Posted Dec 22, 2025
This job description outlines a Copywriter role at Paulas Choice, emphasizing collaboration with creative teams, brand storytelling, and contributing to integrated campaigns across multiple channels. The position requires 3+ years of experience, a strong portfolio, and adaptability to brand voice while managing multiple projects in a fast-paced environment.
Senior Graphic Designer
Company: Paula's Choice Skincare
Location: USA
Posted Dec 22, 2025
This job description outlines a Senior Graphic Designer role at Paula's Choice, emphasizing leadership in creative output across print and digital channels. The position requires overseeing a design team, managing creative processes, and aligning work with brand strategy. Qualifications include 5+ years of experience, proficiency in design tools, and leadership skills. The role offers opportunities to improve workflows and maintain brand standards.
Client Experience and Loyalty Manager
Company: Optiv
Location: USA
Posted Dec 22, 2025
This job description outlines a remote Client Experience & Loyalty Manager role with responsibilities focused on client relationships, satisfaction, and retention strategies. It highlights benefits like work-life balance, professional development, and a commitment to diversity. The position requires experience in customer success and collaboration across teams, with opportunities for growth and impact.
Product Manager - Automattic
Company: Automattic Careers
Location: North America
Posted Dec 21, 2025
This job posting seeks an experienced Product Manager to lead a key area within Automattics' product ecosystem, offering autonomy to shape product strategy and collaborate with cross-functional teams. The role emphasizes impactful outcomes, innovation, and working with industry talent, with a competitive salary range and remote work flexibility.
Account Executive - WooCommerce
Company: Automattic Careers
Location: USA
Posted Dec 21, 2025
WooCommerce is expanding its sales team to support high-value merchants, seeking experienced executives to drive growth and scale their platform's impact through consultative selling and strategic partnerships.
Chief Software Architect
Company: Masabi
Location: Canada
Posted Dec 22, 2025
Masabi is driving the fare payment revolution with a global platform used in over 250 locations. They are hiring a Chief Architect to lead technology strategy and AI integration while offering remote work, extensive vacation, and professional development opportunities. The role emphasizes innovation, collaboration, and impactful contributions to scalable transportation solutions.