Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Sales Director - Agencies
Company: Kayzen
Location: Europe
Posted Dec 22, 2025
Kayzen seeks a Sales Director to expand US agency business, offering growth opportunities, a global team, and flexible work arrangements. The role emphasizes performance-driven strategies, customer relationships, and collaboration with a diverse, multinational team. Benefits include career development, home office budgets, and a dynamic work environment.
Recruiter
Company: PadSplit
Location: USA
Posted Dec 22, 2025
PadSplit seeks a Recruiter to scale their mission of addressing affordable housing. The role involves full-cycle recruiting, cultural alignment, and diversity initiatives. Benefits include competitive pay, remote work, and comprehensive healthcare.
Staff Product Manager
Company: Dropbox
Location: Canada
Posted Dec 22, 2025
This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies. The position requires defining product vision, owning end-to-end sharing experiences, and leading cross-functional teams. Key responsibilities include simplifying complex flows, using data to drive decisions, and delivering intuitive user experiences. Requirements emphasize experience with large-scale systems, technical proficiency, and leadership in complex domains.
Native German - Customer Service Agent (Non-Voice)
Company: BrickBrands
Location: Romania
Posted Dec 22, 2025
BrickBrands offers remote roles in a global team, emphasizing growth, diversity, and customer support with competitive compensation. The job involves moderating reviews, engaging with users, and maintaining brand guidelines while working with innovative brands in a welcoming environment.
Bilingual Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 22, 2025
This job posting seeks bilingual insurance agents with licenses to join a Fortune 100 company offering professional growth, inclusive culture, and competitive benefits. The role involves customer support with flexible hours and comprehensive training, emphasizing teamwork and career development.
Product Manager - Strategic Integrations
Company: HubSpot
Location: USA
Posted Dec 22, 2025
This job description highlights a high-impact Product Manager role at HubSpot focused on strategic integrations with Zoom and Slack. The position emphasizes solving complex customer problems, driving product roadmaps, and leveraging AI for innovative solutions. It offers opportunities for growth, collaboration, and a customer-centric culture with competitive compensation and benefits.
French Customer Support Specialist
Company: HubSpot
Location: Ireland
Posted Dec 22, 2025
This job description outlines a Customer Support Specialist role at HubSpot, emphasizing collaboration with customers through multiple channels, fostering a positive and inclusive work environment, and requiring technical troubleshooting skills. The position highlights growth opportunities, customer-centric values, and a hybrid work arrangement.
Senior People Operations Partner
Company: Vidyard
Location: Canada
Posted Dec 22, 2025
Vidyard seeks a Senior People Operations Partner to enhance employee experiences through AI-driven HR processes. The role involves managing employee lifecycle, leading People programs, and leveraging technology for operational excellence. The company offers competitive benefits, flexible work, and a culture focused on innovation and customer obsession.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 22, 2025
This job posting seeks licensed insurance professionals for a customer service role with competitive pay, training, and benefits. It emphasizes company values, growth opportunities, and flexible work arrangements while outlining qualifications and responsibilities.
Sr. Big Data Engineer
Company: Databricks
Location: India
Posted Dec 22, 2025
This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. Responsibilities include data engineering, architecture guidance, and cloud technology integration. Requirements emphasize experience with Apache Spark, Kafka, and cloud platforms like AWS/GCP.
Product Manager - DC/DC Converter
Company: SMA America
Location: USA
Posted Dec 22, 2025
This job description outlines the role of a Product Manager DCDC Converter, emphasizing responsibilities in product lifecycle management, cross-functional collaboration, and market analysis. It highlights required qualifications, specialized skills, and offers details about salary range, benefits, and career development opportunities.
Staff Product Manager
Company: Dropbox
Location: USA
Posted Dec 22, 2025
This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies, emphasizing cross-functional collaboration, complex problem-solving, and leadership in scaling user experiences across multiple platforms.