Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Assistant Manager - Finance & Administration Delivery - Record to Report
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Assistant Manager in Record to Report (R2R). The position involves general accounting responsibilities, coordinating accounting activities, identifying risks and opportunities, and ensuring client service level agreements are met. The role requires a bachelor's degree, 6+ years of experience in R2R, expertise in various accounting tasks, and strong interpersonal skills. IBM Consulting values curiosity, continuous learning, and long-term career growth.
Senior Tech Recruiter
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
The role is for an experienced recruiter to lead end-to-end hiring for IBM's cutting-edge R&D organization, partnering with global stakeholders to source exceptional talent for advanced software products. The position offers opportunities to work in a multinational environment, hire top talent, make a local impact, and enjoy limitless learning and development.
Project Manager-SAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
IBM Consulting seeks skilled consultants with SAP expertise for project management roles. The position requires 12+ years of experience, PMP certification, and experience managing end-to-end S4HANA Greenfield migration projects. The role involves leading teams, managing risks, and working with Indian clients.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an Accounts Receivable Collections Specialist role at IBM Consulting. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, experience in account receivable processes, and knowledge of finance concepts and accounting software. Strong problem-solving, communication, and organizational skills are required.
SAP Principal Solution Architect
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes a highly experienced SAP S4HANA Principal Solution Architect role in the Defence and Aerospace industry. The architect will lead end-to-end solution architecture, own the SAP S4HANA solution blueprint, ensure compliance with defence regulations, drive integration with various systems, and provide strategic thought leadership on leveraging SAP technologies.
Internship: SAP Consultant in Monterrey, Mexico
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills and development opportunities for students pursuing careers in SAP Consulting.
Junior Database Specialist
Company: IBM
Location: Sofia, BG
Posted Dec 04, 2025
The job posting is for a Database Specialist for zOS at IBM. The role involves enabling technical development and testing activities for various databases on zOS and related products. The position requires setting up and configuring database instances, advising teams on database solutions, assisting with customer requirements, and creating personal development plans. The team provides infrastructure and platform services to global ISVs and partners, collaborating with IBM Development and partners to provide leading-edge solutions on IBM Z and LinuxONE.
Linux Development Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes the role and responsibilities of a Linux Development Manager at IBM's Linux Technology Centre. The position involves product development, team management, collaboration with product teams, and providing technical direction. The role requires extensive experience in systems software development, leadership skills, and expertise in Linux development and open source communities.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.
Senior Business Analyst – Financial Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. They seek a Senior Business Analyst with financial services experience to lead analysis and documentation of business requirements, collaborate with stakeholders, and ensure solutions meet financial regulations.
Senior Business Analyst - Financial Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company values curiosity, continuous learning, diversity, and inclusion. They provide training, promotion opportunities, feedback, and benefits like flexible working, sabbaticals, and pension plans.
Application Consultant OpenShift
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on infrastructure support for various industries. It highlights the role of an Infrastructure Specialist, responsibilities, required education, and technical expertise. The position involves working with clients globally, delivering solutions, and keeping up with the latest changes in technology.