Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
SAP Principal Solution Architect - Human Capital Management and SuccessFactors
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text describes the role and responsibilities of an SAP Human Resources Solution Architect, who is responsible for designing, optimizing, and implementing comprehensive HR solutions using SAP SuccessFactors and SAP S/4HANA HR. The role involves strategic roadmap definition, solution design, business partnership, implementation oversight, performance scalability, security, and leadership mentorship.
Azure Cloud Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role of Azure Cloud Engineer involves working as a technical implementor, explaining technical content to others, participating in customer projects, and working in IBM Consulting Client Innovation Centers. The role requires experience with Azure infrastructure, IaaS and PaaS services, Infrastructure as Code, CI/CD pipelines, governance and security, migrations, landing zones, network and VPN, Active Directory, Windows and Linux servers, Kubernetes, and managing application infrastructure.
Senior UX/UI Tooling Lead & Architect
Company: IBM
Location: Dublin, IE
Posted Dec 04, 2025
The text is a job description for a Senior UI/UX Tech Lead and Architect position at IBM Software. The role involves leading the development of IDE plugins, designing real-time dashboards, and managing a team of frontend developers. The position requires a Master's degree, 5+ years of experience with TypeScript and React, and expertise in architecting IDE plugins, data visualization, and developer workflows.
Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, flexible work policies, and traditional benefits. The role involves leading data integration projects, mentoring junior engineers, and shaping technical direction.
Package Consultant-Workday Data Conversion
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves serving as a client-facing practitioner, building and automating solutions, and ensuring they meet client specifications. Required qualifications include a bachelor's degree, Workday HCM Consultant certification, and experience in end-to-end implementations of HR modules.
Data Scientist Intern 2026 (Buffalo, NY)
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns can enhance knowledge, gain experience, and build a compelling portfolio by working on client projects. The role emphasizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.
Java Tech Lead for Financial Institution
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
This text describes a Java team lead role at IBM Consulting focused on modernizing legacy applications and collaborating with clients globally. It outlines technical responsibilities, required expertise in Java technologies, and work arrangements, presenting a professional job description with no overtly positive or negative tone.
Azure Cloud FullStack Developer - (Public Sector/Defence)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers career growth, training, and a supportive culture for tech professionals, emphasizing innovation and work-life balance.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves developing scalable systems, implementing content management solutions using Adobe Experience Manager, and collaborating with clients to create innovative solutions.
Brand Technical Specialist Intern – Entry Level Sales Program 2026 (September Start)
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
IBM's Technology Sales Internship Program offers undergraduate and graduate students the opportunity to combine technical expertise with people skills to deliver innovative solutions to clients. The program focuses on building credibility, developing proposals, delivering proof of concepts, defining IBM solutions, and sales prospecting. Interns will work collaboratively with teams, engage with clients, and support sales opportunities.
Principal Solutions Engineer
Company: IBM
Location: Jakarta, ID
Posted Dec 04, 2025
HashiCorp, now part of IBM, is seeking a Principal Solutions Engineer to lead cloud adoption in Indonesia. The role involves providing technical expertise, guiding customers through cloud journeys, and driving digital transformation. The ideal candidate will have deep technical knowledge, strong communication skills, and experience with HashiCorp products, cloud providers, and DevOps practices.
Software Engineer II - HashiCorp Infragraph Connectors
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role within the HashiCorp engineering team. The team builds infrastructure and security lifecycle management solutions using products like Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The role involves designing, prototyping, and implementing features, collaborating with various teams, and ensuring stability and usability. The position requires a bachelor's degree, 3+ years of experience in Golang, and expertise in distributed systems and cloud providers.