Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Delivery Project Executive (Talent Acquisition)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves managing contracted services, strategic relationships, and fiscal performance for assigned clients. The Delivery Project Executive (DPE) is responsible for delivering contracted TAO services, managing client stakeholder relationships, and ensuring client satisfaction. The role requires skills in HROTAOBPO or deep sector experience, leading matrix teams, senior stakeholder relationship management, and commercial acumen.
ACCOUNT TECHNICAL REPRESENTATIVE-TALENT TRANSFORMATION
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in SAP HR Management System. It highlights the importance of knowledge in SAP HR, strong communication skills, and the ability to work with diverse priorities. The role involves inputting employee data, running reports, and providing solutions to issues.
Order to Cash Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
IBM seeks an Order to Cash Practitioner to handle transactional tasks, collaborate with clients, and drive innovation. The role requires expertise in accounting, ERP systems, and strong communication skills, offering opportunities to solve complex problems and lead in technology.
Project Manager-Workday
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Project Manager, responsibilities include functional/technical expertise, project planning, setup of HCM modules in Workday, tracking project status, and managing client relationships. The role requires 10+ years of technical/functional experience, strong communication skills, and familiarity with AI-based project management tools.
IBM MQ Cloud Admin
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The job posting is seeking an experienced IBM MQ Administrator with expertise in middleware messaging infrastructure, high availability configurations, and cloud environments. The role involves administering queue managers, managing queues and channels, implementing high availability and disaster recovery, troubleshooting application connections, and collaborating with teams to design hybrid MQ topologies. The ideal candidate should have 5+ years of hands-on experience with IBM MQ, strong proficiency in RDQM setup and management, JMS/JNDI configuration, and MQ HA mechanisms.
Java developer - Fontus
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves collaborating with global clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in areas like Java and AWS. The position highlights opportunities for impactful problem-solving, stakeholder engagement, and working with cutting-edge technologies.
Cloud Security Consultant
Company: IBM
Location: Taguig City, PH
Posted Dec 04, 2025
The job posting is for a highly skilled Cloud Security Consultant to lead governance strategy, compliance, and optimization across AWS, Azure, and GCP. The role involves managing security frameworks, optimizing CSPM/CWP/SSPM platforms, threat intelligence, cross-team collaboration, and incident management. The ideal candidate should have 5+ years of experience with Prisma Cloud, SIEM/SOAR tools, and cloud-native environments, along with relevant certifications.
Application Architect - Java & Web Technologies (Public Sector)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role is for a Senior Application Architect specializing in Java and web technologies to lead the design and development of enterprise applications.
Associate Product Manager Intern
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, highlighting the company's focus on creating leading AI-powered cloud-native solutions, its renowned legacy, and the global opportunities it offers. The role of a Product Manager Intern is detailed, emphasizing ownership of outcomes, collaboration with customers and teams, and the importance of product design, user experience, and innovation.
Full Stack Developer Intern
Company: IBM
Location: Antwerpen, BE
Posted Dec 04, 2025
This text promotes an IBM Consulting internship offering professional growth, collaboration with global clients, technical skill development, and exposure to innovative technologies. It emphasizes career advancement, mentorship opportunities, and a culture of continuous learning.
Fullstack Developer
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The job posting is seeking passionate candidates with experience in microservices, web applications, and modern cloud technologies to build scalable, high-performance solutions. The role involves collaborating with various teams, designing and implementing features, participating in Agile methodologies, and working independently to deliver high-quality code. Preferred expertise includes performance optimizations, Apache Spark, access management technologies, and public cloud services.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves leading SAP solutions for clients, collaborating globally, and leveraging technical expertise in hybrid cloud and AI. It emphasizes strategic partnerships, innovation, and delivering impactful results through cross-functional teams.