Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Product Marketing Manager - Lifecycle/CRM
Company: Goodnotes
Location: Asia,Europe
Posted Dec 03, 2025
The role of Product Marketing Manager for Lifecycle at Goodnotes involves owning the user journey narrative, partnering with CRM and product teams, and driving revenue through targeted campaigns and copywriting. The ideal candidate should have 5+ years of experience in product marketing, strong analytical skills, exceptional copywriting abilities, and experience with AB testing frameworks.
Technical Account Manager 3
Company: Twilio
Location: Remote
Posted Dec 03, 2025
This job posting seeks a Technical Account Manager with experience in customer success and technical support, requiring skills in API troubleshooting, cloud solutions, and cross-team collaboration. The role offers remote work from Colombia with competitive benefits and opportunities for professional growth.
Junior Account Manager
Company: WeLearn
Location: Philippines
Posted Dec 03, 2025
WeLearn is a fast-growing startup founded by former Google and Facebook strategists. They partner with content creators and influencers to support their businesses. The company is looking for talented and driven individuals to join their team. The internship offers structured onboarding, mentorship from founders, and the opportunity to work in an early-stage tech startup environment.
Senior Property Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates offers a dynamic role with competitive benefits and growth opportunities for experienced property claims examiners. The position emphasizes exceptional service, team collaboration, and professional development within a forward-thinking organization.
Account Executive - Private Equity
Company: Aleph
Location: USA
Posted Dec 03, 2025
Aleph is an AI-native platform for financial planning and analysis, showcasing strong growth through product innovation and customer success. The company, backed by top VCs and working with major clients, is hiring a Private Equity-focused Account Executive to expand its sales motion. The role offers uncapped commission, end-to-end funnel ownership, and collaboration with leadership teams. Aleph emphasizes a strong PMF, organized processes, and a commitment to diversity and inclusion.
Machine Learning Engineer III - Routing Cost
Company: Mapbox
Location: Germany
Posted Dec 03, 2025
Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They are revolutionizing in-car experiences with technology and have partnered with automotive companies like BMW, Toyota, and GM. The company values high-performing individuals, diversity, and a growth mindset.
Mid-Market Account Executive
Company: HubSpot
Location: UK
Posted Dec 03, 2025
The role of a MidMarket UKI Account Executive at HubSpot involves leveraging inbound and outbound selling strategies to identify and close new business opportunities. The position requires strong communication and interpersonal skills, proficiency in virtual sales presentations, and experience in SaaS environments. The role offers flexible work arrangements and the opportunity to contribute to HubSpot's mission of driving client success and business growth.
Pooled Customer Success Manager - SMB
Company: Muck Rack
Location: Remote
Posted Dec 03, 2025
The role of Pooled Customer Success Manager involves leading critical activities across the customer lifecycle to drive adoption, retention, and satisfaction for SMB customers. Success will be measured by managing high volumes of customer cases, contributing to team retention goals, providing ideas to streamline processes, and demonstrating adaptability in a dynamic environment. The ideal candidate has 1+ years in a customer-facing role, experience with CRMs, strong communication skills, and a collaborative mindset.
Sr Staff Software Engineer - QA
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
The job posting is for a Senior Software QA Engineer position at Hammerspace, focusing on testing Storage Filesystems, distributed systems, and Protocols like NFS and SMB. The role involves leading testing efforts, collaborating with development and customer support teams, and developing test automation. The company offers a competitive salary range, comprehensive benefits, and values diversity and inclusion.
Product Marketing Manager - Insights
Company: Goodnotes
Location: Asia,Europe,UK
Posted Dec 03, 2025
The text outlines company values emphasizing innovation, user-centricity, and growth, along with a detailed description of a Product Marketing Manager role requiring strategic thinking, research expertise, and AI literacy. It highlights the company's commitment to collaboration, learning, and impactful work.
Vice President of Sales
Company: Panoptyc
Location: USA
Posted Dec 03, 2025
Panoptyc is seeking a Vice President of Sales to help scale the company from $0 to $300M ARR over the next 5 years. The role involves leading and building a high-performing sales team, closing enterprise and midmarket deals, expanding into adjacent retail verticals, and driving customer success. The ideal candidate has 8+ years of SaaS technology sales experience, a proven track record of building or scaling sales teams to $10M+ ARR with 75%+ YoY growth, and a player-coach mentality.
Claims Team Lead - General Liability
Company: Sedgwick
Location: USA
Posted Dec 03, 2025
Sedgwick promotes a caring culture and offers career growth, recognized as a great workplace. The role involves supervising claims teams and ensuring quality, with competitive benefits.