Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Principal Engineer / Architect
Company: Home Solutions
Location: USA
Posted Dec 20, 2025
This job description outlines a senior technical leadership role at Home Solutions, focusing on architecture, backend systems, and cloud infrastructure. The position emphasizes impact, scalability, and innovation in a fast-growing market. It highlights competitive benefits, growth opportunities, and a collaborative environment for technical excellence.
Distinguished Data Systems Architect - Data Engineering
Company: GitLab
Location: USA
Posted Dec 20, 2025
This role involves leading data architecture for GitLab's SaaS and self-managed platforms, focusing on scalable systems, governance, and monetizable data services. Key skills include experience with distributed systems, cloud-native tools, and AI-driven patterns.
Product Marketing Manager - Invoicing
Company: Mercury
Location: USA
Posted Dec 20, 2025
The text discusses the historical hawala system's role in enabling trust-based trade across regions and highlights Mercury's modern banking platform focused on quality, trust, and speed. It emphasizes their invoicing product's popularity and a job opportunity with competitive compensation and growth potential.
Sales Development Representative (French speaker)
Company: Twilio
Location: Ireland
Posted Dec 20, 2025
Twilio's Sales Development Representative role emphasizes growth, collaboration, and competitive benefits, offering opportunities for career advancement and impactful work.
Commercial Account Executive
Company: Builder.io
Location: UK
Posted Dec 21, 2025
The text describes a Commercial Account Executive role at Builderio, outlining responsibilities such as generating sales opportunities, meeting quotas, collaborating with teams, and working with Sales Engineers. It also mentions compensation ranges and qualifications required for the position.
Strategic Account Executive
Company: GitLab
Location: Singapore
Posted Dec 21, 2025
This job description highlights a Strategic Account Executive role in Southeast Asia, emphasizing growth opportunities, enterprise account management, and collaboration with cross-functional teams. It outlines responsibilities like leading sales cycles, developing account strategies, and driving customer success while requiring consultative selling skills and technical proficiency.
Growth Operations Manager
Company: Cobalt
Location: USA
Posted Dec 20, 2025
Cobalt provides pentesting services with a focus on agile business solutions and remote team collaboration. The company is hiring for a Marketing Operations Manager role with responsibilities spanning GTM alignment, process design, and cross-functional leadership. Cobalt emphasizes equal opportunity employment and fair compensation practices.
Sales Enablement Manager
Company: Figma
Location: USA
Posted Dec 20, 2025
This job description highlights a critical role in connecting Figma's product roadmap with global sales teams, emphasizing opportunities to shape education programs, build scalable initiatives, and collaborate with key teams in a fast-paced environment. The role offers growth potential and a competitive benefits package.
Technical Support Associate
Company: Webflow
Location: Australia
Posted Dec 20, 2025
Webflow seeks a Technical Support Associate to enhance customer experiences, offering competitive pay, equity, and a remote-first culture focused on innovation and inclusivity.
iOS Engineer
Company: Grow Therapy
Location: USA
Posted Dec 21, 2025
This job posting highlights an iOS Engineer role at a mission-driven company focused on revolutionizing mental health care. The position offers opportunities to design innovative solutions, collaborate with cross-functional teams, and contribute to scalable projects. It emphasizes a supportive team environment, professional growth, and impactful work in accessible healthcare technology.
Sales Development Representative (German speaker)
Company: Twilio
Location: Ireland
Posted Dec 20, 2025
This job posting highlights Twilios commitment to growth-oriented careers, collaborative teamwork, and professional development. The role emphasizes building relationships, achieving goals, and working in a dynamic environment with opportunities for leadership and innovation.
Regional Director of Customer Success
Company: Cloudbeds
Location: Thailand
Posted Dec 21, 2025
This text describes a Customer Success leader role in Thailand, emphasizing cross-functional teamwork, global collaboration, and leadership in hospitality technology. It outlines qualifications, responsibilities, and desired skills for the position, highlighting cultural and professional expertise requirements.