Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Program Manager
Company: Optiv
Location: USA
Posted Dec 20, 2025
The Program Manager role involves overseeing client engagements, managing projects, and ensuring successful outcomes. Optiv offers a supportive environment with opportunities for growth and work-life balance.
Senior Software Engineer - Markets
Company: Kraken
Location: France,Germany,Spain,UK
Posted Dec 20, 2025
Kraken is a tech company driving sustainable energy innovation, aiming to transform the industry through smart systems and climate-friendly solutions. They seek passionate problem-solvers to shape a greener future.
Senior iOS Engineer - Performance, Stability and Monitoring
Company: Goodnotes
Location: Europe,Asia
Posted Dec 20, 2025
The text describes a Senior iOS Engineer role at Goodnotes, emphasizing performance stability, team collaboration, and user-centric development. It highlights competitive benefits like remote work flexibility, equity, and professional growth opportunities, portraying the company as innovative and employee-focused.
Staff Service Designer
Company: Airbnb
Location: UK
Posted Dec 20, 2025
This job description outlines the role of a Staff Service Designer at Airbnb, focusing on shaping end-to-end systems, collaborating across disciplines, and designing coherent customer experiences. It highlights responsibilities like service blueprinting, journey orchestration, and strategic influence while detailing qualifications and location requirements.
Associate Director - Programmatic Platform Operations
Company: Spotify
Location: North America
Posted Dec 20, 2025
Spotify seeks an Associate Director for Programmatic Platform Operations, leading global operations and driving ad tech innovation. The role involves strategic leadership, cross-functional collaboration, and expertise in programmatic media. Benefits include competitive compensation, equity, and a flexible work environment.
Staff Infrastructure Software Engineer - Metadata
Company: Dropbox
Location: USA
Posted Dec 20, 2025
This job description outlines a Staff Software Engineer role at Dropbox, focusing on metadata infrastructure. Responsibilities include designing distributed systems, leading technical strategies, and ensuring scalability. Requirements include advanced experience in distributed systems and programming. Compensation ranges vary by location.
Enterprise Account Executive – Retail
Company: Anaplan
Location: USA
Posted Dec 20, 2025
Anaplan seeks a results-driven Enterprise Account Executive to drive growth through consultative sales, digital transformation, and cross-selling. The role requires expertise in SaaS solutions and collaboration with cross-functional teams to achieve business goals.
Senior Product Manager - Data
Company: Reserv
Location: USA
Posted Dec 20, 2025
Reserv is an insurtech company leveraging AI and automation to revolutionize insurance claims processes. The Senior Product Manager role focuses on data-driven innovation, requiring expertise in Agile methodologies, customer-centric strategies, and cross-functional collaboration. The position offers competitive benefits and flexible work arrangements.
Senior Software Engineer - Resware
Company: Qualia
Location: USA
Posted Dec 20, 2025
The text promotes Qualia's real estate technology solutions, highlighting their simplification of home buying/selling processes, enterprise-grade products like Resware, and a job opportunity for a Senior Software Engineer. It emphasizes innovation, collaboration, and the company's mission to solve real-world problems through technology.
Contract Manager, Upmarket - German Speaker
Company: HubSpot
Location: Ireland
Posted Dec 20, 2025
This job description outlines a Contract Manager role at HubSpot with responsibilities including customer contract management, collaboration with stakeholders, and account growth. It highlights required skills like negotiation expertise, customer focus, and teamwork, while emphasizing a dynamic work environment and commitment to customer satisfaction.
Benefits Administrator
Company: G-P
Location: UK
Posted Dec 20, 2025
The Benefits Administrator role emphasizes operational excellence, data integrity, and compliance support. Responsibilities include process execution, documentation, continuous improvement, employee support, and vendor coordination. Qualifications highlight experience in administrative roles, technical acumen, and attention to detail.
Financial Services Representative
Company: D.A. Davidson
Location: USA
Posted Dec 20, 2025
DA Davidson emphasizes integrity and community impact, offering a role focused on client service and practice management with competitive benefits and professional growth opportunities.