Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Engineer L5 (Networking)
Company: Netflix
Location: USA
Posted Dec 20, 2025
Netflix promotes its global entertainment leadership and Open Connect CDN initiatives, highlighting job opportunities for software engineers with expertise in scalable systems. The company emphasizes diversity, inclusion, and a collaborative culture while detailing compensation structures and hiring practices.
GTM Lead (Compute Hosting Growth)
Company: Gcore
Location: Poland,Serbia,Georgia,Germany,Cyprus
Posted Dec 20, 2025
This job description highlights Gcore's opportunity to lead growth strategies for their compute hosting business, emphasizing global impact, scalable infrastructure, and competitive compensation. The role requires expertise in growth metrics, international markets, and cross-functional collaboration, with benefits including flexible work options and modern workplace amenities.
Distributed Systems Engineer (L5) - Data Platform
Company: Netflix
Location: USA
Posted Dec 20, 2025
Netflix's data platforms enable innovative solutions across global operations, supporting diverse teams and fostering growth through cutting-edge technology and open-source contributions.
Distributed Systems Engineer (L4) - Data Platform
Company: Netflix
Location: USA
Posted Dec 20, 2025
This text describes Netflix's data platforms, teams, and job opportunities. It highlights their mission to innovate through data infrastructure, seeks engineers for distributed systems, and emphasizes diversity and inclusion. The content is factual with no overtly positive or negative tone.
Technical Director - Internal Game Studio (ISX1)
Company: Netflix
Location: USA
Posted Dec 20, 2025
Netflix is seeking a visionary Technical Director to lead game development for their cloudgaming platform, emphasizing innovation, technical expertise in Unreal Engine 5, and collaboration with cross-functional teams. The role involves building scalable systems, mentoring engineers, and integrating with Netflix's technologies while offering competitive compensation and benefits.
Support Solutions Engineer (L5) - Security,Privacy and Assurance
Company: Netflix
Location: USA
Posted Dec 20, 2025
Netflix's Engineering Support Organization aims to deliver excellent support experiences for developers, focusing on automation, security, and collaboration. The role requires expertise in infrastructure, customer service, and problem-solving, with a commitment to diversity and inclusion.
Staff Product Designer - Cloud Infrastructure
Company: Netflix
Location: USA
Posted Dec 20, 2025
This job posting highlights Netflix's opportunity to shape cloud infrastructure experiences, emphasizing innovation, technical challenges, and collaboration with cross-functional teams. The role offers impactful work on complex systems and aligns with Netflix's mission to entertain the world through cutting-edge engineering solutions.
Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause
Company: Blackbaud
Location: USA
Posted Dec 20, 2025
This job posting highlights a sales role at Blackbaud offering competitive compensation, remote work flexibility, and comprehensive benefits including healthcare, retirement plans, and parental leave. The position emphasizes impactful work in corporate social responsibility software solutions.
Machine Learning Engineer (L5) - Ads
Company: Netflix
Location: USA
Posted Dec 20, 2025
The text provides information about Netflix's global services, membership statistics, and a new ad-supported tier. It outlines the Creative team's mission to develop AI-generated ads, details job responsibilities and requirements, and describes compensation and benefits packages. The content is factual and neutral in tone.
Lead Product Marketing Manager - Margin Trading
Company: Kraken
Location: USA
Posted Dec 20, 2025
Kraken promotes crypto adoption with a mission-driven team, offering roles in product marketing for advanced trading platforms. Emphasizes innovation, security, and global expansion.
Technical Support Engineer (Edge Cloud)
Company: Gcore
Location: Poland
Posted Dec 20, 2025
This text describes Gcore's role in providing infrastructure and software solutions for AI, cloud, and security, highlighting opportunities to work on global projects with leading technology partners. It outlines technical support responsibilities, qualifications, and benefits including competitive compensation, flexible work arrangements, and professional development opportunities.
Staff Product Manager, Growth — New User Acquisition
Company: Reddit
Location: USA
Posted Dec 20, 2025
This job posting highlights a senior product management role at Reddit focused on driving user growth through search engine optimization and cross-functional collaboration. The position offers opportunities to shape platform strategy, work with engineering teams, and contribute to innovative product development. Key qualifications include experience with large-scale product management, analytical skills, and a growth mindset. Benefits include comprehensive healthcare, equity, and flexible work arrangements.