Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Software Engineer - Builds
Company: Vercel
Location: UK,Germany
Posted Dec 20, 2025
This job posting highlights a Software Engineer role at Vercel focused on building scalable CICD systems, collaborating with open-source projects, and offering competitive benefits. It emphasizes remote work flexibility, professional growth opportunities, and a commitment to inclusive hiring practices.
Data Scientist
Company: KoBold Metals
Location: USA
Posted Dec 20, 2025
KoBold leverages AI and advanced sensors for mineral exploration, achieving significant discoveries with less capital. They're hiring a Data Scientist to enhance their exploration tools and drive innovation in critical metal discovery.
Product Success Manager
Company: CommerceIQ
Location: USA
Posted Dec 20, 2025
The Product Success Manager role combines technical and commercial expertise to configure CommerceIQ platforms, guide customers, and drive adoption. It offers competitive compensation and benefits, ideal for professionals in SaaS environments.
Senior Fullstack Engineer I (Golang & React|Typescript)
Company: TrueML
Location: Argentina,Mexico
Posted Dec 20, 2025
TrueML, a mission-driven financial tech company, uses machine learning to enhance customer experiences for distressed borrowers. They seek a Senior Engineer to develop payments infrastructure, collaborate with UX teams, and contribute to innovative solutions. The role offers competitive compensation and a dynamic, inclusive work environment.
Sr Banking & Payments Manager
Company: Kraken
Location: UK
Posted Dec 20, 2025
Kraken is a mission-focused crypto company dedicated to global financial inclusion through innovation. They offer roles in banking and payments, emphasizing collaboration and security, with a diverse, remote team across 70+ countries.
Social Media Manager
Company: DataHub
Location: USA
Posted Dec 20, 2025
This job description seeks a strategic Social Media Manager to build DataHubs voice across platforms, drive business impact through content creation and community engagement, and manage analytics while balancing strategic planning with tactical execution. The role emphasizes data-driven decisions, platform optimization, and thought leadership for executives.
GTM Analytics Manager
Company: Lattice
Location: USA
Posted Dec 20, 2025
This job description outlines a GTM Analytics Manager role requiring cross-functional collaboration, data analysis, and strategic insights. Responsibilities include developing metrics, supporting revenue teams, and maintaining GTM tools. Qualifications emphasize quantitative skills, SQL expertise, and SaaS business understanding. The position offers a competitive salary range and comprehensive benefits package.
Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu
Company: Canonical
Location: Anywhere
Posted Dec 20, 2025
Canonical promotes itself as a leading open-source provider offering global remote engineering roles with challenging projects, competitive opportunities, and a collaborative culture. The job description highlights innovation, professional growth, and a strong emphasis on open-source contributions while outlining requirements and benefits for candidates.
Staff Backend Engineer - PHP + Go
Company: Hostaway
Location: Europe
Posted Dec 20, 2025
Hostaway offers a remote backend engineer role in Europe with competitive pay, equity, and a dynamic team culture. The position involves integrating with partners and solving scalability issues, requiring expertise in PHP/Go and cloud technologies.
Technical Leader of Natural Language Processing
Company: Kitware
Location: USA
Posted Dec 20, 2025
Kitware is a research and development software provider focused on advancing science and making a positive impact through collaborative innovation. They offer opportunities to work on national security projects, collaborate with top institutions, and enjoy competitive benefits. The company emphasizes employee ownership, flexibility, and a supportive work environment.
Staff Data Scientist
Company: Webflow
Location: USA
Posted Dec 20, 2025
Webflow is seeking a Staff Data Scientist to drive insights and innovation for their remote-first platform. The role involves collaborating with cross-functional teams, analyzing customer data, and shaping product strategies. The company emphasizes trust, creativity, and equity while offering competitive compensation, equity, and comprehensive benefits.
Regional Sales Director - Enterprise
Company: Grafana Labs
Location: EMEA
Posted Dec 20, 2025
This job posting seeks a Regional Sales Director with leadership experience, strategic sales expertise, and technical background. The role involves team development, revenue growth, and cross-functional collaboration, with competitive compensation and ownership opportunities.