Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Practitioner Campaign Associate
Company: American Specialty Health Incorporated
Location: Remote
Posted Dec 20, 2025
This job posting highlights a dynamic role at American Specialty Health, emphasizing opportunities to support practitioner recruitment, expand networks, and contribute to empowering individuals. It outlines remote work considerations, responsibilities, qualifications, and core competencies required for the position, while promoting equal opportunity employment.
Accounts Receivable Intern – Q2C (Quote-to-Cash)
Company: IBM
Location: Armonk, US
Posted Dec 20, 2025
This job posting outlines an Accounts Receivable AR Intern role with responsibilities including managing receivables, collaborating with cross-functional teams, and improving financial performance. It lists required skills like Excel proficiency and accounting principles, along with preferred qualifications such as analytical mindset and presentation skills.
Service Management Lead
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for growth through strategic partnerships and technology platforms. It outlines responsibilities in service management, process standardization, and integration of tools like ServiceNow, requiring expertise in ITIL/SRE frameworks and a hybrid work model.
SAP FI - FSCM Consultant (Credit Management & Serrala)
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
The text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines responsibilities as an SAP FI Consultant, including project support, customization, testing, and stakeholder management, while highlighting the company's culture of empathy and long-term development.
Director of Sales - DoD
Company: Yubico
Location: USA
Posted Dec 20, 2025
Yubico, a global leader in secure authentication solutions, emphasizes innovation, strong company culture, and employee benefits. They seek a Director of Sales for the DoD to expand their secure login technology adoption.
Principal Software Engineer - Azure Solutions
Company: TTEC Digital
Location: USA
Posted Dec 20, 2025
This job posting highlights a Principal Software Engineer role at TTEC Digital, emphasizing client engagement, technical leadership, and competitive compensation. Benefits include healthcare, PTO, and a Great Place To Work certification, with a focus on employee growth and diversity.
Product Manager
Company: LI.FI
Location: EMEA
Posted Dec 20, 2025
This job description outlines a Product Manager role focusing on B2B2C product development, requiring 5+ years in crypto/blockchain and collaboration skills. Benefits include flexible work, equity, and global team events.
Arquiteto(a) de Infraestrutura em SRE e Observabilidade
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
The text describes a role in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with clients, technical expertise, and strategic growth opportunities. It outlines responsibilities in observability, SRE, DevOps, and ServiceNow integration, requiring skills in monitoring, automation, and system reliability.
Senior Full-Stack Engineer (Node.js + React)
Company: Innovecs
Location: Ukraine,Bulgaria,Croatia
Posted Dec 20, 2025
The job posting highlights a Senior FullStack Engineer role at a growing gifting platform, offering competitive compensation, flexible hours, and a positive work culture. It emphasizes the company's innovative digital solutions and employee benefits, creating an appealing opportunity for passionate developers.
Senior Product Manager
Company: MariaDB plc
Location: Remote
Posted Dec 20, 2025
MariaDB is making a significant impact globally, powering essential applications and services. The role seeks a Product Manager to drive innovation in distributed database systems, with opportunities to collaborate with open-source communities and cloud providers. The company emphasizes diversity, inclusion, and technical excellence in its mission.
Principal CCaaS Solution Architect - Presales
Company: TTEC Digital
Location: Philippines
Posted Dec 20, 2025
TTEC Digital offers a remote role with competitive salary, benefits, and a great work environment. The position involves technical strategy and client collaboration, emphasizing employee growth and customer experience.
Senior Support Engineer
Company: n8n
Location: Europe
Posted Dec 20, 2025
n8n is a rapidly growing AI platform with a strong community and impressive achievements. They offer competitive roles and a positive work culture, emphasizing innovation and support.