Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Data Engineer-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 20, 2025
This job description outlines a Data Engineer role at IBM, emphasizing responsibilities such as designing solutions, continuous improvement through agile frameworks, and required expertise in technologies like Apache Spark, Hadoop, Python, and cloud platforms. It highlights both technical skills and collaborative teamwork expectations.
Technical Support Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 20, 2025
This job description highlights a Technical Support Engineer role at IBM focusing on data management solutions. It emphasizes collaboration with global teams, customer satisfaction, and opportunities for professional growth through advanced technologies and skill development.
Solution Consultant-Talent Transformation BPO
Company: IBM
Location: DALIAN, CN
Posted Dec 20, 2025
This text describes a career opportunity at IBM Consulting focusing on BPO solution design with emphasis on collaboration, innovation, and long-term career growth. It outlines responsibilities, required education, technical expertise, and soft skills needed for the role.
Consulting Account Executive
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
This role emphasizes building long-term client relationships, driving growth through sales strategies, and collaborating with partners to deliver innovative solutions in data and analytics.
Security Consultant Cloud Security Services
Company: IBM
Location: ABU DHABI, AE
Posted Dec 20, 2025
The text describes a job role for a Digital Security Managing Consultant focusing on cloud security, IAM, and hybrid/multi-cloud environments. It outlines responsibilities, required certifications, and expertise in security architecture, compliance standards, and large-scale security transformation projects.
Consultant, Data Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 20, 2025
IBM seeks a Data Engineer to design Snowflake solutions, requiring expertise in data pipelines, cloud platforms, and collaboration. The role offers flexibility and integration into IBM's organization post-acquisition.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 20, 2025
This job description highlights a role in IBM's Talent Acquisition team focused on managing the offer process, collaborating with stakeholders, and ensuring a positive candidate experience. It emphasizes IBM's culture of innovation, career development, and global collaboration while outlining requirements for attention to detail and communication skills.
Technology Partner Specialist - Service
Company: IBM
Location: Mumbai, IN
Posted Dec 20, 2025
IBM's role focuses on driving revenue growth through collaboration with partners, leveraging hybrid cloud and AI technologies, and fostering innovation. The position emphasizes career development and impactful solutions while promoting a supportive culture for global teams.
Digital Sales Specialist Automation Platform for UKI Market - IBM Dublin
Company: IBM
Location: Mulhuddart, IE
Posted Dec 20, 2025
The text describes a Digital Sales Specialist role at IBM, emphasizing collaborative opportunities, career growth, and impactful work. It highlights the company's commitment to innovation, client success, and professional development through excellent onboarding and learning culture.
Order to Cash Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 20, 2025
IBM seeks an Order to Cash Analyst to handle transactional tasks, collaborate with clients, and drive innovation. The role emphasizes problem-solving, communication, and achieving business goals in a dynamic environment.
Java/Middleware Core Developer (JBoss EAP Security)
Company: IBM
Location: Brno, CZ
Posted Dec 20, 2025
IBM Software focuses on innovative AI-powered solutions, emphasizing collaboration, security, and career growth. The role involves developing secure software components and working with diverse teams to drive digital transformation.
Application Developer-Microsoft .NET
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 20, 2025
This text promotes a Software Developer role at IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, career growth opportunities, and innovative problem-solving in a supportive technical environment.