Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Actuary - Homeowners Countrywide Indications
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 20, 2025
The role is part of the Homeowners Countrywide CW Indications team within US Retail Markets. The key responsibility is to produce accurate Homeowners internal indications on a quarterly basis. The role requires close collaboration with analytical teams and the ability to communicate the go-forward strategy. It offers opportunities to problem solve, develop line of business expertise, and influence the broader organization.
Senior Account Manager
Company: EVERSANA
Location: USA
Posted Nov 20, 2025
EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Senior Account Manager with marketing and advertising expertise, strong client relations skills, and the ability to manage projects successfully.
Inside Sales Representative (Call Center)
Company: Levo Naturals
Location: USA
Posted Nov 20, 2025
This role offers growth opportunities, competitive bonuses, and collaboration with teams to drive sales and expand distribution. The position emphasizes ownership of pipelines, relationship building, and performance-based rewards with no income limits.
Tech Lead - Storypilot
Company: Storyteller
Location: Hungary
Posted Nov 20, 2025
This job posting highlights a high-growth SaaS company seeking a technical leader to drive innovation in a remote work environment. The role involves building scalable systems, collaborating with cross-functional teams, and leveraging AI to enhance content platforms for global sports brands. The company emphasizes autonomy, ownership, and continuous learning.
Cash Applications Intern
Company: Fortive
Location: Brazil
Posted Nov 20, 2025
The job description outlines the responsibilities and requirements for a Cash Applications Intern position. The role involves accurately applying payments, reconciling bank statements, collaborating with teams, and supporting audits. The ideal candidate should be enrolled in or have recently completed a relevant degree, possess strong attention to detail, and have proficiency in Microsoft Excel and other Office tools.
Director II/Senior Director - Enterprise AI/ML Technology Product Management
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 20, 2025
The role of Director IISenior Director Enterprise AIML Technology Product Management at Liberty Mutual involves leading a team of Product Managers to drive the company's next-generation AIML infrastructure. The Enterprise Data & Data Science Product team provides centralized support and expertise to data science teams across the organization, focusing on developing best-in-class AIML technologies and supporting enterprise AI programs. The position requires a deep understanding of AIML, proven product management experience, strategic agility, collaboration and influence, and visionary leadership.
Tech Lead - Storyteller Core Platform
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
This job description highlights a leadership role in a fast-growing SaaS company focused on building scalable systems for global sports brands. The position emphasizes technical leadership, problem-solving, and collaboration, with opportunities to work on cutting-edge technologies and AI. The company values capability and trajectory over checklists, offering a structured recruitment process with remote steps and a focus on practical, measurable outcomes.
Cyber Security Manager - AI Enablement and Delivery
Company: Blackbaud
Location: USA
Posted Nov 20, 2025
Blackbaud is seeking an experienced AI Enablement and Delivery Cyber Manager to lead a team in securing AI solutions and ensuring compliance with industry standards. The role involves partnering with technology teams, providing guidance on AI security, leading a global team, and driving the adoption of AI and automation technologies to enhance cyber capabilities.
Market Development Executive - Consulting Services
Company: Insight
Location: USA
Posted Nov 20, 2025
The job posting is for a Senior Market Development Executive role at a Fortune 500 Solutions Integrator. The role involves identifying new opportunities within existing clients, introducing customized data solutions, and managing the sales process. The company values people and technology, and offers benefits such as remote work and a focus on diversity.
Machine Learning Scientist (L4) - Content & Studio
Company: Netflix
Location: USA
Posted Nov 20, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Studio Media Algorithms team is at the forefront of innovation, enhancing and supporting the vision of creators. The company is seeking early-career talent with experience in generative and reconstructive image and video models to improve video content quality.
Senior Water Mitigation Specialist
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 20, 2025
The job description is for a Senior Restoration Property Specialist role that can be fulfilled remotely. The role involves managing, investigating, and coordinating EMS activities, writing complex water damage mitigation estimates, collaborating with stakeholders, ensuring resolution of escalations, reviewing invoices, and conducting reviews to ensure appropriate documentation is secured from vendors. The ideal candidate should have a solid background in insurance claims and water mitigation, strong communication, organizational, and negotiation skills, and 3-5 years of prior work experience in insurance and/or dealing with residential property restoration.
Engineering Manager - Database Reliability, Scalability & Operations
Company: GitLab
Location: USA
Posted Nov 20, 2025
The role of Engineering Manager for the Database Reliability Scale & Operations team at GitLab involves building and leading a world-class team to drive the company's database strategy and operations. The manager will be a strategic thinker with strong opinions on database architecture, data store selection, and cost optimization, while collaborating cross-functionally and making decisions in the best interest of the company and team. The role combines technical leadership with people management, setting objective goals, enforcing healthy database practices, and acting as a force multiplier for the team. The team focuses on owning the reliability, scalability, performance, and security of the PostgreSQL database engine and its supporting services.