Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Dir I - Data Solutions
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The Regulatory Support Organization (RSO) is seeking a Director I Data Solutions to lead a team in developing data solutions for regulatory reporting. The role involves managing projects, collaborating with stakeholders, and ensuring high data quality. The ideal candidate should have strong communication skills, leadership experience, and expertise in data management and coding.
Manager - Local Marketing
Company: California Closets
Location: USA
Posted Nov 19, 2025
California Closets, founded in 1978, is a leader in premium space management, offering custom-designed organizational solutions and exceptional service. The company values creativity, comfort, and connection in home design. The job description outlines the role of a Marketing Manager who partners with the National Marketing Director to support operators in achieving marketing goals through various campaigns and initiatives.
Account Executive
Company: Hightouch
Location: APAC
Posted Nov 19, 2025
Hightouch is seeking an experienced Enterprise Account Executive to join their fast-growing team. The role involves building and managing a pipeline of high-value enterprise accounts, driving outbound prospecting efforts, and collaborating with cross-functional teams to deliver a seamless customer experience. The ideal candidate will have a strong track record in sales, a passion for technology, and a talent for building meaningful relationships with clients.
Graduate Software Engineer - Open Source and Linux, Canonical Ubuntu
Company: Canonical
Location: Anywhere
Posted Nov 19, 2025
Canonical promotes itself as a leading open-source provider offering global remote software engineering roles with competitive compensation, career growth opportunities, and a collaborative work environment. The job description highlights innovative projects, professional development, and a commitment to diversity and excellence.
Growth Analytics Manager - Credit Cards
Company: Sunbit
Location: USA
Posted Nov 19, 2025
Sunbit is a fintech company that offers a modern, no-fee credit card experience managed through a mobile app. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers at scale. Sunbit is available across a nationwide network of 30,000+ in-person merchant locations and helps teams say yes more often while helping customers move forward with confidence.
Product Owner II - Underwriting Domain
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
This job description outlines a Product Owner II role focused on Agile team collaboration, AI-driven innovation in underwriting risk assessment, and cross-functional stakeholder alignment. The position emphasizes strategic product ownership, technical expertise in data science, and driving digital transformation through AI and analytics to enhance underwriting outcomes and operational efficiency.
Senior Data Engineer
Company: Gusto, Inc.
Location: Canada
Posted Nov 19, 2025
Gusto is seeking a Senior Data Engineer to build reliable, scalable data systems that empower better work and life. The role involves partnering with analytics, product, and engineering teams to deliver data solutions that drive business impact. Preferred qualifications include 8+ years of experience in data engineering, strong SQL and Python skills, experience with dbt, data modeling, cloud platforms, CI/CD pipelines, monitoring, and AI/automation.
Intermediate Backend Engineer (Ruby), Plan: Project Management
Company: GitLab
Location: North America,Latin America,APAC,EMEA
Posted Nov 19, 2025
The role involves collaborating with cross-functional teams to develop and optimize features, contributing to GitLab's Agile Planning offering. Required skills include Ruby on Rails, PostgreSQL, and experience with scalable systems. The position emphasizes ownership, code quality, and community engagement with opportunities to shape future features.
Senior Software Engineer - Data
Company: Count
Location: Remote
Posted Nov 19, 2025
Count is a fast-growing analytics platform empowering tech companies with innovative tools. They seek a skilled software engineer to drive growth, with competitive benefits and flexible work arrangements.
Director - Product Analysis
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 19, 2025
The job description outlines the role of a Director of Personal Auto Product Underwriting Effectiveness at Liberty Mutual. The position involves leading a team to ensure correct classification of policy risks, optimizing quote flow and decisioning processes, developing verification strategies, integrating third-party data, and driving continuous improvement. The ideal candidate should be a strong manager with analytical knowledge and experience in managing others.
Associate Technical Support Engineer
Company: Recharge
Location: USA
Posted Nov 19, 2025
The job description outlines the responsibilities and requirements for a Technical Support role in a Customer Success team. The role involves providing 24/7 support to online merchants through live chat, email, and occasional phone calls. The ideal candidate should have technical expertise, strong communication skills, and a passion for problem-solving. The position offers a competitive salary and benefits package.
Senior Manager
Company: Rob Levine Legal Solutions
Location: USA
Posted Nov 19, 2025
Rob Levine Legal Solutions is a leading provider of record retrieval services, specializing in efficiently gathering medical records and bills for personal injury and other legal clients. The company is seeking a highly organized and experienced Senior Manager to oversee record retrieval operations, manage a team, optimize processes, and ensure high-quality service delivery. The role requires a strategic thinker who can lead cross-functional teams, drive operational efficiencies, and uphold the company's commitment to delivering accurate and timely records.