Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Vendor Strategist - BPO
Company: Mercury
Location: USA
Posted Nov 12, 2025
Mercury's Vendor Strategy team is seeking a Vendor Strategist to focus on BPO partnerships for Customer Support. The role combines traditional vendor management with strategic planning and capacity planning. The ideal candidate will shape Mercury's vendor strategy during a period of substantial growth, own BPO operations, and collaborate cross-functionally.
Support Tech III
Company: Henry Schein One
Location: Remote
Posted Nov 11, 2025
This job posting is for a Remote Technical Support Manager position at Henry Schein One. The role involves answering and resolving customer calls, providing product education, mentoring team members, and creating knowledge base articles. The ideal candidate should have 4+ years of experience, advanced knowledge of HSPS Dental Software, strong troubleshooting skills, and excellent communication abilities. The position offers a competitive salary range of $40,000 to $45,000 and a comprehensive benefits package.
Task Logistics Advocate - German
Company: Taskrabbit
Location: Poland
Posted Nov 12, 2025
The role is for an Operations Advocate in a remote team based in Poland, responsible for improving conversions and reducing cancellations across 6 European markets. The position involves following standard operating procedures, addressing user issues, managing time efficiently, and building connections with stakeholders. The ideal candidate should have great people skills, customer service experience, excellent communication skills, and be adaptable in a fast-paced environment.
Growth Marketing Wizard Extraordinaire
Company: SureDone
Location: Remote
Posted Nov 11, 2025
SureDone is an ecommerce platform that helps businesses manage products, inventory, prices, and orders across multiple channels. They are seeking a growth marketer with strong marketing, SEO, content creation, social media, and data analysis skills to help the company grow rapidly. SureDone offers competitive compensation, benefits, and a dynamic work environment.
Enterprise Account Executive
Company: Branch
Location: USA
Posted Nov 12, 2025
Branch empowers workers with financial freedom and seeks an Enterprise Account Executive. They offer competitive compensation, remote work, and a collaborative culture focused on innovation and inclusivity.
Counsel - GxP Compliance
Company: Viatris
Location: Remote
Posted Nov 11, 2025
Viatris is a healthcare company that aims to provide high-quality, accessible medicines and improve patient health worldwide. The Counsel GxP Compliance role involves counseling clients on GxP and quality processes, assisting with regulatory compliance, and working cross-functionally to improve processes and systems.
SAP PP Consultant
Company: PT ABeam Consulting Indonesia
Location: Remote
Posted Nov 11, 2025
The text outlines job responsibilities including SAP skill development, client service management, and day-to-day consulting activities. It lists requirements such as a bachelor's degree, 5+ years of SAP experience, English proficiency, and strong interpersonal skills. The role involves domestic and overseas travel with a focus on proactive problem-solving and time management.
Customer Success Architect
Company: GitLab
Location: Japan
Posted Nov 12, 2025
The Customer Success Architect role is strategic, focusing on aligning the platform with customer objectives and driving long-term success. Responsibilities include consultative relationships, technical enablement, and managing escalations. The hiring process involves multiple interviews and assessments.
Sales Performance Management Consultant
Company: Delbridge Solutions Inc.
Location: Remote
Posted Nov 11, 2025
Delbridge Solutions, a fast-growing technology company, is seeking a Sales Performance Management Consultant with 2-3 years of experience. The role involves providing client-focused solutions, collaborating with teams, and delivering exceptional results. The company offers competitive salary, remote work, and career growth opportunities.
Senior Solutions Architect
Company: ExtraHop
Location: UK
Posted Nov 12, 2025
The position summary highlights the unique focus of ExtraHops Solutions Architecture team on customer success and outcomes rather than billable hours. The role involves tackling complex business and technology problems, developing custom tools, creating data visualizations, and conducting learning sessions with customers. Required qualifications include relevant experience, understanding of networking and application design, scripting skills, and excellent communication abilities.
Product Manager - Cloud Application Security
Company: Data Theorem
Location: Remote
Posted Nov 11, 2025
Data Theorem is seeking a talented Product Manager to lead the development of security products for Cloud-Native Applications and APIs. The role involves collaborating with engineering teams, stakeholders, and customers to shape product strategy, prioritize features, and drive innovation in application and cloud security. The ideal candidate has a strong technical background, experience in product management, and excellent communication and leadership skills.
Inpatient Facility Coder
Company: AAPC
Location: Remote
Posted Nov 11, 2025
The job posting is for a remote contract inpatient facility coder position requiring at least 5 years of coding experience. The ideal candidate should possess strong coding skills, knowledge of medical terminology, and excellent communication abilities. The role involves accurately coding medical records, following coding guidelines, and maintaining confidentiality of patient information.