Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Physician Coding Auditor
Company: MedKoder
Location: Remote
Posted Nov 11, 2025
MedKoder LLC is a full-service medical coding management services provider based in Mandeville, Louisiana. They specialize in expert medical coding for health systems, providers, and payers, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards.
Senior Jira Software Engineer
Company: Canonical
Location: Remote
Posted Nov 11, 2025
Canonical promotes itself as a leading open-source provider with global impact, offering a remote-friendly work environment, professional growth opportunities, and competitive benefits. The job posting highlights innovation, collaboration, and a commitment to excellence in a distributed team setting.
Project Assistant - Special Projects
Company: Wolfram
Location: Remote
Posted Nov 11, 2025
Wolfram is seeking a proactive Project Assistant for special projects. The role involves coordinating and guiding projects, strong organizational and communication skills, and experience with programming languages and project management. The position is fully remote for candidates from specific Latin American countries.
Director - Outcomes Research
Company: Viatris
Location: Remote
Posted Nov 11, 2025
Viatris is a healthcare company that aims to provide high-quality, accessible medicines and innovative solutions to improve patient health worldwide. The company focuses on evidence generation, strategic leadership in outcomes research, and operational excellence. Viatris values collaboration, communication, and stakeholder engagement to drive positive change in the healthcare industry.
Property Management Assistant
Company: PLACE Corporate Careers
Location: Remote
Posted Nov 11, 2025
PLACE is a technology and business services platform that simplifies the real estate lifecycle for consumers and agents. It offers services like bookkeeping, human resources, legal, design, marketing, talent acquisition, business training, and coaching. Brivity VA, a brand of PLACE, is hiring a Property Management Assistant to support their property management division, handling tasks like tenant relations, leasing support, owner communication, maintenance coordination, and administrative support.
Senior Machine Learning Engineering Manager - Gen AI
Company: Dropbox
Location: Remote
Posted Nov 11, 2025
This job description outlines a senior engineering manager role at Dropbox focused on leading AI product development for Dash. The position requires extensive technical expertise in ML/AI, strong leadership skills, and experience scaling engineering teams. Responsibilities include team development, product strategy, and operational excellence, with competitive compensation across multiple US regions.
Senior Account Executive
Company: Vonage
Location: Remote
Posted Nov 11, 2025
This role is critical to Vonages growth strategy in ANZ, focusing on driving net new revenue growth, expanding market share, and positioning Vonage as a key partner for enterprise communications through strategic sales and stakeholder engagement.
Senior Field Marketing Manager - NAE Corporate Events & NA
Company: Menlo Security
Location: Remote
Posted Nov 11, 2025
Menlo Security is a well-funded cybersecurity company with a mission to enable secure connections and collaboration. They are expanding their team and seeking passionate, ethical, and agile talent. The role described is a crucial position responsible for driving pipeline and revenue growth through corporate events and regional field marketing in the North America West sales territory.
Solutions Architect for Automotive
Company: Canonical
Location: Remote
Posted Nov 11, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company is hiring a Solutions Architect for Automotive to help partners understand and embrace their open source platform. The role requires expertise in Linux, embedded systems, and customer-facing engagement.
Director of Product - Develop
Company: Webflow
Location: Remote
Posted Nov 11, 2025
Webflow's mission is to empower developers with a unified platform combining AI, design, and hosting. They seek a Director of Product to lead innovation, offering competitive compensation and benefits.
Data Monitoring Engineer
Company: MSIGHTS
Location: Remote
Posted Nov 11, 2025
MSIGHTS is a cloud-based marketing data integration service founded in 2004. It provides services to global advertisers, making marketers more efficient and successful by providing a single view of overall marketing performance with actionable insights. The company is looking for a Data Monitoring Engineer to join their Singapore office, with responsibilities including monitoring daily operations, QA data, and solving problems as they arise.
Sr. Director of Marketing Strategy, Analytics, and Engineering
Company: Twilio
Location: Remote
Posted Nov 11, 2025
The job posting is for a Sr Director of Marketing Strategy Analytics and Engineering at Twilio. The role involves leading and elevating Twilio's global marketing strategy, turning data into actionable insights to drive growth and customer engagement. The ideal candidate should be a strategic thinker and data storyteller with 10+ years of experience in marketing strategy, data analytics, and people leadership.