Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Generalist Intern
Company: Allium
Location: Remote
Posted Nov 11, 2025
Allium is a company that aims to make blockchain data accurate, simple, and fast. They address the challenges of accessing and interpreting blockchain data by ingesting, sanitizing, and standardizing the data. Allium serves analysts and engineers with different platform offerings and has customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. They value excellence, resourcefulness, high agency, leading by example, having strong opinions loosely held, and understanding the business impact of their work.
Transportation Claims Adjuster: Auto Physical and Property Damage
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating manual tasks in claims processing using AI and automation technology. They are seeking highly organized and customer-focused Transportation Claims Adjusters to join their team. The role involves providing high-quality customer service, managing claims, coordinating vehicle repairs, and ensuring compliance with regulations. Reserv values diversity, empathy, and continuous learning, and offers a generous benefits package.
Senior Manager - Account Management
Company: Branch
Location: USA
Posted Nov 11, 2025
Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services and inclusive products. They value diversity, innovation, and collaboration, and are seeking a Senior Manager of Account Management to lead a team in managing client accounts, driving revenue growth, and delivering exceptional customer experiences.
Software Development Engineer II - API
Company: Mapbox
Location: Remote
Posted Nov 11, 2025
Mapbox is a leading platform for location-based services, offering tools for businesses and hiring engineers for innovation in mapping and navigation.
Interstate Tractor Trailer Bodily Injury Claims Adjuster
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join their team. The role involves communicating with customers, handling claims, and ensuring quick and appropriate resolutions. Reserv values diversity and offers a generous benefits package.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join their team. The role involves investigating and evaluating PIP claims, managing claim inventories, ensuring compliance, and providing exceptional customer service. Reserv values diversity, empathy, and continuous learning.
Senior Product Manager (Retail AdTech)
Company: Acquird.io
Location: Remote
Posted Nov 11, 2025
The company is a profitable B2B SaaS platform focused on retail analytics. They are seeking a Senior Product Manager to lead the development of a new retail adtech product. The role involves working with leadership, engineering, and customers to build products that improve marketing efforts. The company offers remote work, benefits, and opportunities for growth.
Customer Success Manager - EHR
Company: Osmind
Location: Remote
Posted Nov 11, 2025
Osmind is a technology company focused on psychiatry, serving 800+ independent psychiatry practices across 49 states. They provide EHR software solutions, clinician community, and managed services to help clinics provide high-quality care, scale as businesses, and contribute to research. Osmind is backed by top investors and offers a wide range of employee benefits.
Enterprise Solutions Engineer (PST)
Company: Lumos
Location: USA
Posted Nov 11, 2025
The role of an Enterprise Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, driving technical investments, and owning initiatives. The company values experience in presales, fluency in APIs, and a customer-centric approach.
IoT Security Consultant
Company: GuidePoint Security
Location: USA
Posted Nov 11, 2025
GuidePoint Security is seeking highly skilled IoT security professionals for upcoming projects. The company is growing and looking to hire a Senior IoT Security Consultant with expertise in securing IoT devices and environments. The role requires strong technical skills, the ability to foster client relationships, and a desire to continuously learn and improve.
Automations Engineer
Company: ElevenLabs
Location: Remote
Posted Nov 11, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an AI Automations Engineer to build internal tools and infrastructure to support revenue teams.
DevOps Engineer
Company: Athennian
Location: Remote
Posted Nov 11, 2025
Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a motivated DevOps Engineer to join their Cloud Security and Infrastructure team. The role involves building and maintaining cloud-based infrastructure, collaborating with engineering teams, and optimizing deployment tooling and infrastructure. The company values outcome-driven, wide responsibility, learning mindset, and strategic speed. They offer benefits such as health, dental, and vision coverage, parental leave, and a work-from-home allowance.