Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Software Engineer - Pricing & Availability
Company: Airbnb
Location: USA
Posted Nov 11, 2025
The text describes the role of a Senior Engineer in Pricing and Availability at Airbnb. The team focuses on quality, reliability, and simplifying the complexity of pricing and availability. The Senior Engineer will lead projects, build efficient backend components, and mentor team members. The role requires expertise in backend systems, strong communication skills, and a passion for efficiency and user experience.
Senior Software Engineer II, Backend - Intelligence Team
Company: HubSpot
Location: UK
Posted Nov 11, 2025
The text describes a Senior Software Engineer II position on HubSpot's Customer Journey Intelligence Backend team. The role involves designing and building scalable backend systems for personalized customer experiences, collaborating with AI, data, and product teams, and improving data integrations. The ideal candidate has strong backend engineering skills, experience with distributed systems and recommendation services, and a product mindset.
Data Science Manager - Credit Cards
Company: Sunbit
Location: USA
Posted Nov 11, 2025
Sunbit is a fintech company that offers a credit card with no fees and a fast, fair pay-over-time option. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers. Sunbit is known for its high approval rates, transparency, and inclusion. They have a strong company culture based on core values and offer competitive perks to their employees.
Senior Product Marketing Manager
Company: Immersive
Location: UK
Posted Nov 11, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They offer an immersive platform to simulate real-world threats, test skills, and measure performance. The company is growing rapidly, with over 300 employees globally and significant funding. They are hiring a Senior Product Marketing Manager to help build a new market category and drive sales and renewals.
Senior Counsel - Employment and Labor Compliance
Company: Invisible Technologies
Location: Remote
Posted Nov 11, 2025
The role offers an exceptional opportunity for an experienced lawyer to lead an employment and labor law practice within a dynamic hypergrowth technology company. The ideal candidate will spearhead the Future of Work in AI, drive global labor compliance, and leverage deep expertise in talent marketplaces and agile workforce programs.
Technical Manager - PX Platform
Company: Scopely
Location: Canada,Spain
Posted Nov 11, 2025
Scopely is seeking a Technical Manager for the PX Platform to join their ambitious AAA cross-platform game team remotely in Spain or Canada. The role involves building and operationalizing systems to power the global Player Experience organization, managing daily operations of PX systems, and collaborating with various teams to enhance service improvements and ensure compliance with data privacy standards.
Energy Consultant (Energy Market Specialist)
Company: Kraken
Location: France,Germany,Spain,Japan,Australia,UK,Denmark
Posted Nov 11, 2025
Kraken is a technology company focused on creating a smart sustainable energy system. They aim to optimize renewable generation, create an intelligent grid, and enable utilities to provide excellent customer experiences. The company is seeking a Senior Energy Consultant to provide expert advice and guidance in the energy sector of Portugal.
Director of Clinical Research
Company: Aidoc
Location: USA
Posted Nov 11, 2025
Aidoc is recruiting a Director of Clinical Research in the United States to lead strategic projects and clinical studies that enhance the clinical credibility of AI in medical imaging. The role involves overseeing a growing team, ensuring the development of high-quality clinical evidence, and working closely with cross-functional partners. Aidoc is a dynamic, collaborative, and fast-growing team committed to improving the world of healthcare.
Senior Accountant
Company: Mapbox
Location: Japan
Posted Nov 11, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing, creative individuals and emphasizes diversity and inclusion. The job posting outlines responsibilities for an accounting role, including accounts payable, receivable, payroll, tax, and treasury management. Strong English and Japanese communication skills, accounting experience, and familiarity with NetSuite and HRIS software are required.
Technical Architect
Company: NECSWS
Location: UK
Posted Nov 11, 2025
The job description for a Technical Architect at NEC Software Solutions highlights the role's focus on designing effective solutions, collaborating with stakeholders, and driving innovation. The position offers an excellent benefits package and the opportunity to work on impactful projects that support public services.
Senior Product Manager
Company: Immersive
Location: UK
Posted Nov 11, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They are hiring a Senior Product Manager to own the Immersive One platform and drive its evolution. The role requires experience in enterprise or SaaS technology, cybersecurity, and product marketing. Immersive Labs offers a range of benefits and a supportive, inclusive work environment.
Principal Product Designer
Company: Sunbit
Location: USA
Posted Nov 11, 2025
Sunbit is a fintech company that provides financial technology solutions for real-life situations. They offer personalized offers, transparent terms, and no added consumer fees through their AI-native platform. Sunbit aims to help more people get approved for credit with high approval rates and zero consumer fee-based revenue. They are seeking a Principal Product Designer to lead the design of their customer division, focusing on mobile-first design strategy and end-to-end card experiences.