Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Nov 10, 2025
This job description highlights a FullStack Product Engineer role at Dropbox DocSend with opportunities for high impact, cross-functional collaboration, and growth in a fast-paced environment. The position emphasizes scalable product development, agile practices, and contributions to expanding Virtual Data Room features.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Nov 10, 2025
The role is for a FullStack Product Engineer on the Dropbox DocSend team, focusing on developing and enhancing secure document management and sharing features. The position offers high impact, ownership, and collaboration in a fast-paced, startup-like environment. The company is growing rapidly and looking for experienced engineers to contribute to expanding their Virtual Data Room business with AI-enabled features.
Vice President of Product Management
Company: Modern Health
Location: Remote
Posted Nov 10, 2025
The role is a high-visibility position in a fast-growing company, working closely with the leadership team to build strategic product lines. It requires strong leadership, communication, and stakeholder management skills to drive measurable outcomes and inspire high-performing teams.
Senior Data Scientist
Company: Mozilla
Location: Remote
Posted Nov 10, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Nurse Practitioner
Company: Fresh Clinics
Location: Australia
Posted Nov 10, 2025
This text promotes a Nurse Practitioner role at Fresh Clinics, emphasizing patient-centric telehealth care, clinical excellence, and professional growth opportunities. It highlights benefits like flexible work arrangements, career development, and a supportive team environment, positioning the role as impactful and rewarding.
Enterprise Customer Success Manager
Company: Canonical
Location: Remote
Posted Nov 10, 2025
Canonical is a leading provider of open source software and operating systems. The company is hiring an Enterprise Customer Success Manager to reduce risk, facilitate adoption, and support expansion within existing accounts. The role involves onboarding new customers, managing a portfolio of customers, and collaborating with various teams to deliver engagement plans.
Senior Business Solutions Engineer - BizTech
Company: Airbnb
Location: Remote
Posted Nov 10, 2025
The Business Technology team at Airbnb manages a complex ecosystem of products and applications, driving key outcomes for stakeholders. The team ensures accurate tax collection, manages cash reconciliation, provides insurance protection, and develops enterprise applications. They seek a highly experienced professional with expertise in Oracle, tax systems, integrations, and software development.
Global Head of Cloud Alliances
Company: Canonical
Location: Remote
Posted Nov 10, 2025
Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting opportunities for cloud alliances and a distributed work culture. The job description emphasizes innovation, partnership growth, and a collaborative environment with competitive benefits.
Americas News Editor (Remote – New York)
Company: Sandmark
Location: Remote (Preference for North East US)
Posted Nov 10, 2025
Sandmark is seeking an experienced Americas Editor to lead editorial strategy in North, Central, and South America. The role involves managing content pillars, collaborating with teams, and driving user engagement through high-quality crypto and financial market content.
Senior Data Developer
Company: Vidyard
Location: Remote
Posted Nov 10, 2025
Vidyard is seeking a Senior Data Developer to join their Data Platform team. The role involves advancing the company's data system, enhancing data pipelines, and optimizing tools. The candidate will work with technologies like Druid, Redshift, DBT, Cube, and Metabase, focusing on data collection, modeling, and activation. The position offers the opportunity to impact product features such as Analytics, Notifications, Data Privacy Compliance, and Integrations. The role is remote and open to candidates located in Canada.
Practice Manager - Professional Services
Company: ExtraHop
Location: Remote
Posted Nov 10, 2025
The Practice Manager role emphasizes customer success and team leadership, with responsibilities including collaboration with sales, project management, and team development. Qualifications require IT experience, leadership skills, and expertise in networking protocols.
General Liability Claims Adjuster
Company: Reserv
Location: Remote
Posted Nov 10, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. Reserv is venture-backed and seeks highly motivated individuals to join their team in building a leading TPA and tackling longstanding challenges in the claims role.