Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
2026 Intern – IBM Product Marketing (Austin, TX)
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
This internship at IBM offers opportunities to work on innovative projects in hybrid cloud and AI, with a focus on collaboration, creativity, and impactful marketing strategies. The role includes mentorship, leadership exposure, and a chance to showcase work to senior leaders.
Procurement Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a role in IBM Finance & Operations emphasizing collaboration, innovation, and career growth. It highlights responsibilities in procurement processes, compliance, and cross-functional teamwork while promoting IBM's culture of continuous learning and global impact.
People Coordinator
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
This job description outlines the role of a People Coordinator supporting global HR functions and AI automation initiatives. The position requires 2+ years of HR operations experience, strong analytical skills, and proficiency with HR systems. Responsibilities include providing end-to-end HR support, managing HR tickets, and collaborating with vendors. Preferred qualifications include experience with AI tools and digital HR platforms.
Enterprise Account Executive
Company: ElevenLabs
Location: Remote
Posted Dec 18, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek an Enterprise Account Executive to drive expansion, emphasizing impact and AI-driven solutions.
Network Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 18, 2025
IBM Consulting offers roles in cloud and AI innovation, emphasizing collaboration, technical expertise, and career growth through global client partnerships and continuous learning.
Analista de crédito junior
Company: IBM
Location: Bogota, CO
Posted Dec 18, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovative solutions. It outlines responsibilities in credit management, including document processing, compliance, and customer support, while highlighting required skills and growth opportunities in a dynamic financial environment.
Group Manager- Transition
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation through agile methodologies and AI. It emphasizes career growth, strategic partnerships, and impactful work across industries.
Talent Acquisition Partner (RPO) Querétaro
Company: IBM
Location: Mexico City, MX
Posted Dec 18, 2025
This text describes a Talent Acquisition Partner role at IBM, outlining responsibilities such as managing recruitment processes, collaborating with hiring managers, and ensuring client satisfaction. It details required qualifications, including a bachelor's degree, 7+ years of recruitment experience, and bilingual proficiency. The role emphasizes client management, data analysis, and contributing to talent acquisition strategies.
Process Delivery Specialist-Record to Report TL
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 18, 2025
The text highlights IBM's innovative achievements and mission to improve business and society through technology. It also describes a job opportunity for a Team Lead in Accounting with requirements for skills in finance, analytics, and leadership.
Product Manager, Compilation Technologies and Enterprise Products
Company: IBM
Location: Markham, CA
Posted Dec 18, 2025
This text promotes an IBM Software career opportunity, emphasizing innovation, growth, and impactful work in AI-powered cloud-native solutions. It outlines a Product Manager role with responsibilities in strategic direction, cross-functional collaboration, and modernization initiatives, requiring technical expertise and leadership skills.
Apptio - Digital Sales Specialist
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
The text promotes IBM's Global Sales role, emphasizing collaboration, innovation, career growth opportunities, and the impact of solving complex business challenges. It highlights required skills and the potential for professional development in a dynamic environment.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This role involves leading teams to innovate and deliver solutions for clients using IBM's technology, focusing on collaboration and strategic growth.