Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
SAP FI CO Complex Project Manager
Company: IBM
Location: LISBOA, PT
Posted Dec 18, 2025
This text describes a senior consulting role at IBM with opportunities to work on innovative projects, lead complex engagements, and contribute to business growth. It emphasizes collaboration, technical expertise, and leadership in SAP implementations while highlighting the impact of the role on clients and IBM's services revenue.
SAP SCM Complex Project Manager
Company: IBM
Location: LISBOA, PT
Posted Dec 18, 2025
This role involves collaborating with global clients, managing complex projects, and driving growth through SAP expertise and leadership. It emphasizes career development, strategic partnerships, and impactful business outcomes.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
IBM's job posting highlights opportunities for growth, collaboration, and innovation in a supportive environment. The Offer Specialist role emphasizes teamwork, attention to detail, and career development within a global network.
DevSecOps Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The role involves DevSecOps engineering with responsibilities in infrastructure setup, code lifecycle management, and security compliance. IBM Cloud emphasizes growth, innovation, and expertise in cloud technologies.
Managing Consultant - Cyber Threat Management Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 18, 2025
The text describes a Senior Managing Security Consultant role focusing on cyber security solutions, client relationship management, and technical expertise. It outlines responsibilities such as threat analysis, solution development, and team leadership, along with required qualifications in security operations and certifications.
Package Consultant - SAP SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud/AI solutions, and innovation. It highlights opportunities for growth, technical expertise, and customer-centric problem-solving in global delivery centers.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The text describes IBM's recruitment role for an Offer Specialist, emphasizing teamwork, innovation, career growth, and a supportive work environment. It highlights the importance of attention to detail, communication skills, and process improvement in the offer management process.
Senior Engineer I - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This role involves contributing to IBM's cloud solutions, collaborating with teams on infrastructure and security, and offering growth opportunities in a dynamic environment.
DELIVERY MANAGER-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves managing employee benefits, compensation processes, and ensuring compliance with policies. It emphasizes collaboration, career growth, and working with global clients through strategic partnerships and technology platforms.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a Senior Product Manager AI role at IBM Software, focusing on driving AI-driven capabilities for enterprise solutions. It highlights innovation, global collaboration, and impactful work in shaping AI integration platforms with strong emphasis on governance and scalability.
Senior Consultant - Azure / Power Platform
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
IBM Consulting offers a career focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and long-term growth. The role requires expertise in Microsoft Azure and Power Platform, with a strong emphasis on delivering impactful results through strategic partnerships and technical leadership.
Project manager, Technology Expert Labs
Company: IBM
Location: BUDAPEST, HU
Posted Dec 18, 2025
The text describes IBM's Technology Expert Labs, emphasizing their role in helping clients adopt and optimize IBM technology solutions globally. It highlights services like strategic planning, AI implementation, and cloud adoption, along with job responsibilities for Project Managers focused on delivering successful outcomes through teamwork and agile methodologies.