Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Staff Application Engineer - Workplace Technology
Company: Mozilla
Location: USA
Posted Dec 17, 2025
Mozilla's mission to improve the internet through innovation in AI and security is highlighted, with a job role focusing on scalable automation and collaboration. The company emphasizes diversity and offers competitive benefits.
Concierge - Call Center
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 17, 2025
This job posting outlines a Concierge role at American Specialty Health, emphasizing administrative support for virtual services, remote work requirements, and qualifications. It details responsibilities, qualifications, and company policies, including equal opportunity employment statements.
Marketing Manager
Company: PLACE Corporate Careers
Location: Philippines
Posted Dec 17, 2025
This text describes a Marketing Manager role at Brivity VA, highlighting responsibilities like digital strategy development, campaign management, and team collaboration. It emphasizes the company's commitment to professional growth, competitive compensation, and a supportive work culture with benefits like retirement plans and stock purchase programs.
Software Engineer I Dev Tooling
Company: Sumo Logic
Location: Noida
Posted Dec 17, 2025
This job description outlines a Software Engineer role focused on developing automated tooling for release processes, collaborating with teams on CI/CD practices, and maintaining delivery pipelines. It emphasizes technical skills, problem-solving, and continuous learning in a DevOps environment.
PSG Specialist
Company: GuidePoint Security
Location: Remote
Posted Dec 17, 2025
The PSG Specialist role involves creating and reviewing cybersecurity documents, coordinating with teams, ensuring accuracy, and meeting deadlines. It requires 3.5 years of experience, technical writing skills, and proficiency in tools like Salesforce and DocuSign.
Staff Software Engineer - AI & Automation
Company: Mozilla
Location: Canada
Posted Dec 17, 2025
Mozilla's mission to improve the internet through innovation in AI and security is highlighted, along with a job opportunity for a Staff Software Engineer focusing on automation and AI-driven solutions, offering competitive benefits and a collaborative environment.
LLM Engineer
Company: Docplanner
Location: Remote
Posted Dec 17, 2025
Docplanner Tech is a global healthcare innovation leader offering impactful roles in AI and ML. They emphasize diversity, remote work, and a mission to humanize healthcare through technology.
Sr. Program Manager - Revenue Enablement
Company: Cobalt
Location: USA
Posted Dec 17, 2025
Cobalt, a remote-first pentesting company, seeks a Sr Program Manager to drive sales enablement and training. The role involves shaping solution selling methodologies, onboarding processes, and product training while offering competitive compensation, equity, and flexible work benefits.
Big Data Solutions Architect (Professional Services)
Company: Databricks
Location: France
Posted Dec 17, 2025
This job description outlines a Big Data Solutions Architect role involving client collaboration on data challenges using Databricks, technical project delivery, and expertise in data engineering, cloud ecosystems, and distributed computing. It emphasizes skills in Python/Scala, cloud platforms, and MLOps, with travel requirements and certification preferences.
Technical Customer Growth Manager
Company: Immutable
Location: South Korea
Posted Dec 17, 2025
Immutable promotes itself as a fast-growing gaming platform with significant achievements and opportunities, highlighting its mission to revolutionize gaming through technology and its attractive employee benefits.
Senior Android Software Engineer - Mobile Experience
Company: Dropbox
Location: Canada
Posted Dec 17, 2025
This job description highlights a Senior Android Engineer role at Dropbox, emphasizing impactful work on mobile apps, collaboration with cross-functional teams, and leadership in complex projects. It outlines responsibilities, requirements, and compensation details.
Senior Backend Engineer - (Java) - Teams & Education
Company: Canva
Location: Remote
Posted Dec 17, 2025
The job posting highlights a role in developing Canva's features, working with a successful team, and contributing to global growth. It emphasizes technical expertise and collaboration while showcasing the company's achievements and product impact.