Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Edge AI Product Marketing Manager
Company: Axelera AI
Location: Europe,UK
Posted Dec 17, 2025
Axelera AI, a leading deeptech startup, showcases its achievements with a $120M raise and world-class team. They seek a Product Management professional to drive innovation and growth in AI solutions.
Employment Counsel
Company: Stripe
Location: USA
Posted Dec 17, 2025
Stripe seeks employment lawyers to support global compliance and business growth, emphasizing impactful work on a mission-driven scale with opportunities for professional development and strategic influence.
Software Development Engineer III - Android, Navigation SDK
Company: Mapbox
Location: Poland
Posted Dec 17, 2025
Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The role involves developing SDKs and navigation experiences, with emphasis on innovation, quality, and team collaboration. The company values creativity, diversity, and professional growth.
Supply Tech Lead
Company: Airbnb
Location: USA
Posted Dec 17, 2025
Airbnb seeks a Supply Tech Lead to drive platform strategy and growth, focusing on cross-functional collaboration and innovation in global expansion. The role emphasizes platform ownership, experimental frameworks, and scaling successful programs into core infrastructure.
Senior Brand Writer - Writing Studio
Company: Dropbox
Location: USA
Posted Dec 17, 2025
This job description outlines a brand writer role at Dropbox, emphasizing responsibilities like refining brand voice, collaborating across teams, and scaling brand experiences. It highlights requirements such as 10+ years of experience and skills in storytelling, with compensation details for different US zones.
Enterprise Customer Success Manager - French
Company: Synthesia
Location: Europe
Posted Dec 17, 2025
Synthesia simplifies video creation, offering scalable solutions for businesses. With a focus on customer success and growth, they've gained trust from major brands and are expanding globally.
Lead, Advanced Analytics - Community Support
Company: Airbnb
Location: USA
Posted Dec 17, 2025
This job description outlines an Advanced Analytics lead role at Airbnb, focusing on data-driven decisions, product analytics, and team collaboration. It highlights required expertise in statistics, programming, and cross-functional teamwork, along with the company's commitment to diversity and inclusion.
Senior Android Software Engineer - Mobile Experience
Company: Dropbox
Location: USA
Posted Dec 17, 2025
This job description highlights a Senior Android Engineer role at Dropbox with opportunities to impact users, solve complex challenges, and collaborate across teams. Responsibilities include leading feature development, mentoring junior engineers, and maintaining code quality. The position offers competitive compensation in specific US zones.
Senior Brand Writer - Writing Studio
Company: Dropbox
Location: Canada
Posted Dec 17, 2025
This job description outlines a brand writer role at Dropbox, emphasizing responsibilities like refining brand voice, collaborating across teams, and elevating writing standards. Requirements include extensive experience in brand copywriting and cross-functional collaboration, with competitive compensation in Canada.
Software Development Engineer II - Search Box
Company: Mapbox
Location: Japan
Posted Dec 17, 2025
Mapbox is a leading platform for location-based services, focusing on advanced search algorithms and scalable solutions. They seek engineers with expertise in search techniques, machine learning, and big data to enhance their systems.
Sr. Business Architect
Company: phData
Location: USA
Posted Dec 17, 2025
The text describes a Senior Business Architect role emphasizing collaboration with clients, designing data strategies, and leveraging AI for business improvement. It highlights qualifications requiring experience in data analytics and strong communication skills, while also mentioning benefits like a remote work environment and professional development opportunities.
Senior Engineering Manager - Infrastructure
Company: Airbnb
Location: USA
Posted Dec 17, 2025
This job posting highlights the role of an Engineering Manager at Airbnb, focusing on leading teams, driving technical strategy, and fostering an inclusive culture. It emphasizes the company's commitment to diversity and innovation.