Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Named Enterprise Account Executive
Company: Saviynt
Location: Sweden
Posted Dec 17, 2025
Saviynt, a leader in identity security, offers cloud solutions and seeks an Enterprise Account Executive in Sweden. The company emphasizes growth, a positive work environment, and equal opportunity employment.
Senior Fullstack Engineer II
Company: Khan Academy
Location: USA
Posted Dec 17, 2025
Khan Academy promotes equitable education through a nonprofit mission, offering diverse roles and benefits. They emphasize diversity, inclusion, and impactful learning solutions with competitive compensation and a global impact focus.
Senior Manager, Strat Accounts - RoA
Company: Twilio
Location: Singapore
Posted Dec 17, 2025
This job posting seeks a Senior Manager for Twilios Strategic Accounts team in Asia-Pacific, requiring leadership experience in enterprise sales, cross-functional collaboration, and managing high-performing teams. The role involves growing key customer accounts and driving revenue targets, with benefits including remote work flexibility and competitive compensation.
Central Product Sales Strategy and Operations Lead
Company: Stripe
Location: USA
Posted Dec 17, 2025
Stripe seeks a strategic leader to drive global operations and growth across product sales pillars. The role involves collaborating with cross-functional teams, analyzing operational issues, and developing scalable processes to enhance business performance and strategic initiatives.
Site Reliability Engineering Manager
Company: Wikimedia Foundation
Location: USA
Posted Dec 17, 2025
The text describes a job opening for an Engineering Manager position at the Wikimedia Foundation, outlining responsibilities such as team management, technical leadership, and infrastructure support. It emphasizes skills in cloud computing, project management, and collaboration across distributed teams. The foundation highlights its mission to promote free knowledge and its commitment to diversity and inclusion in hiring.
Sr. Staff Software Engineer - Pay Group Engineering
Company: Gusto, Inc.
Location: USA
Posted Dec 17, 2025
This job description outlines a Software Engineer role at Gusto focusing on core platform development, payroll systems, and team collaboration. It details responsibilities, team structure, and qualifications, emphasizing experience with scalable systems and compliance.
Engineering Manager - DocSend
Company: Dropbox
Location: Canada
Posted Dec 17, 2025
DocSend, a fast-growing Dropbox business, seeks an Engineering Manager to lead a team of 11 engineers, focusing on expanding their Virtual Data Room with AI features. The role emphasizes innovation, Agile processes, and fostering talent in a collaborative environment.
Senior Front-End Engineer
Company: Goodnotes
Location: Singapore
Posted Dec 17, 2025
Goodnotes emphasizes innovation, user-centric values, and a collaborative team environment. The role involves cross-platform development, AI integration, and modern tech stacks. Benefits include remote work, equity, and professional growth opportunities.
Staff Software Engineer - Storage
Company: Reddit
Location: USA
Posted Dec 17, 2025
This job description outlines a software engineering role focused on storage systems, requiring expertise in distributed systems and collaboration with teams. It highlights responsibilities, qualifications, and benefits including healthcare, equity, and flexible work arrangements.
Named Enterprise Account Executive
Company: Saviynt
Location: Netherlands
Posted Dec 17, 2025
Saviynt promotes its AI-powered identity platform as a trusted solution for managing access and security, highlighting its leadership in identity security and opportunities for enterprise sales roles. The company emphasizes a positive work environment and growth prospects while outlining requirements for a regional sales executive position.
Fullstack Product Software Engineer, Multi-Product Admin Experience
Company: Dropbox
Location: Canada
Posted Dec 17, 2025
This job description highlights Dropbox's mission to develop AI-enabled products and create scalable user experiences. It outlines responsibilities such as designing software for millions of users, collaborating with cross-functional teams, and contributing to engineering frameworks. The role requires expertise in full-stack development and offers competitive compensation in Canada.
Senior Fullstack Engineer I
Company: Khan Academy
Location: USA
Posted Dec 17, 2025
Khan Academy promotes free world-class education for all, emphasizing equitable solutions for underresourced communities. The organization values diversity, equity, and inclusion while offering competitive salaries, remote-first work culture, and impactful projects. They prioritize learner success and professional growth for their team.