Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Technical Support Engineer (Edge Cloud)
Company: Gcore
Location: Poland
Posted Dec 17, 2025
Gcore offers a global role in digital infrastructure with competitive benefits, remote work options, and opportunities to work on cutting-edge technologies. The job emphasizes collaboration with industry leaders, technical expertise in cloud and network solutions, and career growth within a dynamic team.
Applied Scientist
Company: KoBold Metals
Location: USA
Posted Dec 17, 2025
The text highlights KoBold's innovative approach to mineral exploration using AI and sensor technology, emphasizing their success in discovering high-value deposits and their mission to revolutionize the industry. It outlines a technical role requiring expertise in data science, hardware development, and geospatial analysis, with competitive compensation and remote work opportunities.
Legal Contracts Specialist
Company: WEP Clinical
Location: USA
Posted Dec 17, 2025
WEP Clinical seeks a Legal Contracts Specialist to support their global operations, offering competitive benefits and a commitment to diversity. The role involves contract management, legal compliance, and collaboration with stakeholders.
Data Engineering Manager
Company: Linkwell Health, Inc.
Location: USA
Posted Dec 17, 2025
Linkwell Health is seeking a Data Engineering Manager to lead healthcare data initiatives, requiring expertise in scalable solutions, AI adoption, and compliance with HIPAA standards. The role involves system design, infrastructure management, and supporting outbound marketing through data analytics. The company focuses on creating transformative content to engage consumers and enhance health outcomes.
Senior Software Development Engineer (C#) - Core Integrations Team
Company: Access Softek
Location: USA
Posted Dec 17, 2025
This job posting highlights a Senior Software Development Engineer role with opportunities to work on backend services, utilize Agile practices, and contribute to technical debt reduction. The position offers competitive benefits including flexible hours, remote work options, professional development, and a supportive team environment.
Telehealth MD with Multi-state Licensure
Company: Everlywell
Location: USA
Posted Dec 17, 2025
Everlywell promotes its mission to transform lives through modern diagnostics-driven care, emphasizing patient-centered solutions and innovative virtual healthcare. The company highlights its infrastructure, clinical protocols, and impact on millions of patients, while seeking board-certified physicians for telehealth roles with flexible schedules and professional benefits.
Solutions Engineer
Company: Finalsite
Location: USA
Posted Dec 17, 2025
Finalsite, a global education tech platform, seeks a remote Solutions Engineer to support sales and client success. The role involves technical expertise, sales collaboration, and product demonstrations. The company emphasizes innovation, remote work flexibility, and impactful solutions for schools and districts.
Senior Director - Product Management
Company: Menlo Security
Location: USA
Posted Dec 17, 2025
Menlo Security seeks a Senior Director of Product Management to lead their AI-enabled secure browser portfolio, emphasizing growth, innovation, and a collaborative culture. The role requires expertise in cybersecurity, product strategy, and team leadership, with competitive compensation and benefits.
Machine Learning Engineer - Personalization
Company: Spotify
Location: North America
Posted Dec 17, 2025
Spotify's Personalization team uses AI and ML to enhance music recommendations, offering a unique opportunity for ML engineers to innovate and shape the future of audio experiences.
VP - Group Account Director (Omnichannel)
Company: EVERSANA
Location: USA
Posted Dec 17, 2025
EVERSANA INTOUCH is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and offer competitive salaries. The VP Group Account Director role involves managing digital campaigns and client relationships while fostering an inclusive culture.
Associate Theft Investigator
Company: Panoptyc
Location: Philippines
Posted Dec 17, 2025
Panoptyc seeks detail-oriented Associate Theft Investigators to analyze video footage and identify theft incidents using AI and manual reviews. The role offers performance-based pay, flexible hours post-training, and opportunities to impact retail security globally.
Project Manager - Software Implementation
Company: Makersite GmbH
Location: Germany
Posted Dec 17, 2025
This job posting highlights a Project Manager role at Makersite, a sustainable tech company focused on innovation and digital transformation. The position offers remote-first flexibility, competitive compensation, and opportunities to shape the future of manufacturing. Key responsibilities include leading software projects, managing stakeholders, and contributing to industry-changing solutions. The company emphasizes purpose-driven work, diversity, and professional growth.