Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Agentic AI - Student Position-Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 17, 2025
IBM's research lab in Israel is seeking exceptional students to contribute to cutting-edge AI research, focusing on LLM-based agentic workflows and code-based solutions. The role offers hands-on experience with AI platforms and collaboration in global teams, requiring strong programming skills and a passion for generative AI.
Apptio FinOps Consultant - IBM UK
Company: IBM
Location: London, GB
Posted Dec 17, 2025
The role involves guiding customers through cloud spending management using IBM Apptio tools, requiring expertise in FinOps and cloud platforms. The position offers growth opportunities and a collaborative environment with benefits like health insurance and parental leave.
Caregiver Elderly Support
Company: RYZ Labs
Location: Los Angeles
Posted Dec 17, 2025
This job posting outlines a caregiver role at RYZ Labs, detailing responsibilities like providing hands-off care, medication reminders, and home safety supervision. It lists requirements such as age, experience, and communication skills, while also describing RYZ Labs as a startup studio focused on innovation and remote teamwork.
Physical Therapist
Company: RYZ Labs
Location: Arizona
Posted Dec 17, 2025
This job posting outlines a Physical Therapist role at RYZ Labs, detailing responsibilities like patient care, treatment planning, and collaboration with healthcare teams. It highlights requirements such as licensure, clinical experience, and technical skills, while also describing RYZ Labs' mission as a startup studio focused on innovation and employee growth in a remote, distributed work environment.
Simulation Software Engineer (Associate or Experienced) (Virtual)
Company: Boeing
Location: Remote
Posted Dec 17, 2025
Boeing seeks a Simulation Software Engineer to develop high-fidelity Unreal Engine applications for aircraft simulations, requiring expertise in C++ and Blueprints, with competitive pay and benefits.
Khmer US based Medical Translators needed
Company: LILT (Production)
Location: San Francisco
Posted Dec 17, 2025
LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.
Instructional Designer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 17, 2025
IBM Consulting offers a dynamic role with opportunities for professional growth, innovation, and collaboration on global projects, emphasizing learning and impactful client solutions.
ServiceNow Architect
Company: IBM
Location: London, GB
Posted Dec 17, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. The role involves defining technical requirements, driving projects, and providing advisory on ServiceNow roadmaps. Required expertise includes ServiceNow development, technical leadership, and experience with ITOM/ITSM platforms. The position emphasizes collaboration, client impact, and digital transformation.
Order to Cash Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 17, 2025
The job requires managing financial operations, customer service, and process improvements with a bachelor's degree and relevant experience. It emphasizes collaboration between hiring managers and recruiters to create clear job descriptions while maintaining operational efficiency and stakeholder engagement.
Package Consultant-SAP BTP
Company: IBM
Location: Mumbai, IN
Posted Dec 17, 2025
This text describes a career opportunity at IBM Consulting focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth. It outlines technical responsibilities involving SAP BTP, integration tools, and DevOps practices, while highlighting the importance of expertise in SAP technologies and full-stack development.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: Jakarta, ID
Posted Dec 17, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, technical expertise in cloud platforms, and DevOps tools. It highlights opportunities to drive innovation and impact through scalable application development and strategic partnerships.
Process Associate Order Management - Health Care (Voice)
Company: IBM
Location: Gurgaon, IN
Posted Dec 17, 2025
This role involves collaborating with clients on digital transformation projects, focusing on order management and customer support. It requires a bachelor's degree, healthcare experience, and strong communication skills in a supportive, growth-oriented environment.