Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Partner Manager - Automattic for Agencies
Company: Automattic Careers
Location: Australia
Posted Dec 15, 2025
This job description outlines a Partner Manager role at Automattic, focusing on driving growth through strategic partnerships with digital agencies. The position requires managing relationships, executing sales strategies, and collaborating across teams. It emphasizes skills in sales, analytics, and cross-functional collaboration, with competitive compensation and remote work flexibility.
Intermediate Site Reliability Engineer - Database Operations
Company: GitLab
Location: EMEA
Posted Dec 15, 2025
This job description outlines a Site Reliability Engineer role focused on managing PostgreSQL infrastructure, automation, and scalability for GitLab's platform. The position emphasizes collaboration, system reliability, and impactful contributions to a large-scale open-source SaaS environment.
Staff Engineer - Ads Privacy
Company: Reddit
Location: USA
Posted Dec 15, 2025
The text describes a Staff Engineer role at Reddit's Ads Privacy team, emphasizing opportunities to build technical infrastructure for privacy compliance and scalable data solutions. It highlights collaboration across teams, mentorship, and benefits like healthcare, equity, and flexible work arrangements.
Senior Backend Engineer - Intents API
Company: LI.FI
Location: EMEA
Posted Dec 15, 2025
LIFI is simplifying multichain DeFi for traditional institutions with a unified API for cross-chain liquidity. They seek a Senior Backend Engineer to build secure, high-throughput systems for their offchain coordination service, emphasizing security, performance, and trustless crosschain experiences. The company promotes a collaborative culture with benefits like remote work, equity, and global team offsites.
Senior Financial Analyst
Company: IBM
Location: Mexico City, MX
Posted Dec 16, 2025
IBM Consulting offers a career focused on client collaboration and innovation, with opportunities for growth and impactful projects in hybrid cloud and AI. Responsibilities include financial analysis, strategic planning, and cross-functional teamwork.
Electrical Engineer
Company: IBM
Location: Yorktown Heights, US
Posted Dec 16, 2025
This job description outlines the responsibilities of an Electrical Engineer supporting electrical design and operations in critical facilities. Key duties include maintaining electrical infrastructure reliability, managing maintenance tasks, ensuring compliance with safety codes, and collaborating with vendors. The role requires 8+ years of experience, technical expertise in electrical systems, and strong communication skills.
Staff Engineer - Site Reliability
Company: Zapier
Location: North America
Posted Dec 15, 2025
Zapier is hiring a Staff Site Reliability Engineer with expertise in observability and AI integration. The role emphasizes defining reliability strategies, mentoring teams, and fostering a culture of engineering excellence. The company promotes diversity, inclusion, and transparency in its hiring process while highlighting its commitment to automation and customer security.
Director of Education (EDU) Sales
Company: Guidebook
Location: USA
Posted Dec 15, 2025
Guidebook is a powerful event management platform used globally to create mobile apps for events, campuses, and training. The company emphasizes connecting people and values balance, togetherness, and fun. They seek a Director of Education Sales to drive revenue growth in higher education, offering competitive compensation, remote work flexibility, and a strong company culture.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Kolkata, IN
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and technical expertise. It outlines responsibilities involving SAP implementation and requires extensive experience with SAP FICO and global team collaboration.
Digital Security - Senior Managing Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 16, 2025
This job description outlines the role of a Digital Security Senior Managing Consultant focused on cloud security, identity and access management (IAM), and hybrid cloud transformations. The position requires expertise in cloud-native security, compliance standards, and delivering large-scale security solutions. Key responsibilities include consulting, leadership in solution delivery, and building trusted advisor relationships with clients.
Strategic Account Executive
Company: Synthesia
Location: USA
Posted Dec 15, 2025
Synthesia, an AI video platform, simplifies content creation and has achieved unicorn status. They seek experienced Strategic Account Executives to drive growth and expand their client base.
Senior Data Engineer
Company: Zencore
Location: Latin America
Posted Dec 15, 2025
Zencore is a fast-growing company seeking experienced data engineers to help customers transition to Google Cloud. They emphasize collaboration, innovation, and offer competitive benefits in a remote environment.