Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Specialist-SAP HANA FIN FI
Company: IBM
Location: Kolkata, IN
Posted Dec 16, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and leadership in complex projects. It outlines requirements for experience with SAP FICO, S4HANA implementations, and cross-functional teamwork.
Channel Manager
Company: Yubico
Location: USA
Posted Dec 16, 2025
Yubico promotes secure login solutions globally, offering competitive benefits and a collaborative culture. They seek a Channel Manager to expand cybersecurity partnerships.
Data Engineer - Data Platform
Company: Kraken
Location: Remote
Posted Dec 16, 2025
Kraken promotes a mission-driven culture focused on crypto innovation and global adoption. They seek skilled Data Engineers to build scalable data systems, emphasizing security, education, and client support. The company values diversity and equal opportunity, encouraging passionate candidates to apply.
People Operations Associate
Company: Kraken
Location: UK,Canada,Portugal,Ireland,Cyprus
Posted Dec 16, 2025
Kraken promotes its mission to advance crypto adoption through a global, diverse team committed to innovation and financial inclusion. The company emphasizes its industry-leading security, education, and client support while offering remote job opportunities with a focus on HR operations and cultural values.
Customer Support Specialist
Company: HubSpot
Location: Colombia
Posted Dec 16, 2025
This job description outlines the role of a Customer Support Specialist at HubSpot, including responsibilities like resolving customer issues, collaborating with teams, and providing technical support. It highlights required skills such as fluency in English and Spanish, a growth mindset, and technical curiosity. The onboarding process is detailed, emphasizing training and development opportunities.
Senior Manager - Developer Advocacy
Company: GitLab
Location: Remote
Posted Dec 16, 2025
This role as Senior Manager Developer Advocacy at GitLab combines team leadership with technical advocacy, focusing on creating content, engaging communities, and shaping product strategy. The position emphasizes driving adoption through technical content, deepening community engagement, and influencing product direction with a global team.
Lead Software Engineer - ICHRA
Company: Gravie
Location: USA
Posted Dec 16, 2025
Gravie seeks a Lead Software Engineer to innovate healthcare solutions. The role involves leading engineering teams, mentoring, and improving CICD processes. The company offers competitive salaries, unique benefits, and a mission-driven environment.
Paid Search Manager
Company: Hostaway
Location: North America
Posted Dec 16, 2025
This job posting highlights Hostaway's growth opportunities, remote work flexibility, competitive compensation, equity options, and a dynamic work environment. The role offers significant impact in a fast-growing SaaS company with benefits like professional development and global team collaboration.
Senior Contract Support Specialist
Company: Blue Water Thinking
Location: USA
Posted Dec 16, 2025
Blue Water Thinking emphasizes values like integrity and customer service, supporting federal clients with innovative solutions. They seek Senior Contract Support Specialists for acquisition roles, highlighting teamwork and mission-driven goals.
Category Manager (Strategic Sourcing)
Company: IBM
Location: BUDAPEST, HU
Posted Dec 16, 2025
IBM is seeking a strategic sourcing professional with experience to support client initiatives, requiring skills in procurement strategies, stakeholder management, and negotiation. The role involves managing procurement projects, analyzing data, and maintaining supplier relationships, with qualifications including education and language proficiency.
Senior Software Engineer, Cloud Platform Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 16, 2025
IBM Software offers innovative cloud solutions with opportunities for growth. The role involves leading cloud platform services, collaborating on best practices, and contributing to global initiatives.
Vice President Customer Support
Company: Vultr
Location: Remote
Posted Dec 16, 2025
Vultr is a leading cloud infrastructure company with global reach, offering scalable solutions and robust employee benefits.