Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Delivery Consultant - Openpages (Architect)
Company: IBM
Location: Mexico City, MX
Posted Dec 24, 2025
The role involves collaborating with clients to solve business challenges in a supportive environment, requiring technical expertise in IBM products and strong communication skills. It emphasizes career growth and impactful work through innovative solutions and team collaboration.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This role involves collaborating with global clients to drive digital transformation using agile methodologies and AI. It emphasizes long-term relationships, professional growth, and innovative solutions through strategic partnerships and technology platforms.
Senior Software Engineer, Packer
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
IBM Software and HashiCorp Engineering Team focus on innovative AI and cloud-native solutions, offering opportunities to shape infrastructure and security. The Senior Software Engineer role involves leading complex projects, mentoring teams, and contributing to enterprise platforms.
Application Developer-Azure Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
IBM Consulting offers career growth through client collaboration on hybrid cloud and AI projects, emphasizing innovation and technical expertise.
PROCESS DELIVERY SPECIALIST-PROCURE TO PAY
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for career growth, mentorship, and impactful work in hybrid cloud and AI initiatives, alongside responsibilities in invoice processing and vendor management.
Software Engineer - Java & Web
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
IBM CIC offers career growth opportunities, innovative projects, and a supportive work environment with benefits like training programs, flexible working, and industry certifications. The role emphasizes technical expertise in Java and web technologies while promoting collaboration and professional development.
Application Consultant-Azure Cloud
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
The role involves designing Azure cloud solutions for telecom clients, collaborating with cross-functional teams, and mentoring junior members. Required skills include Azure expertise and telecommunications knowledge.
Select Activate Leader - N&W
Company: IBM
Location: Gurgaon, IN
Posted Dec 24, 2025
This text describes a sales leadership role at IBM Global Sales, emphasizing collaboration, innovation, and career growth opportunities. It outlines responsibilities including team development, sales strategy execution, customer engagement, and cross-functional collaboration, along with required and preferred qualifications for the position.
Group Manager- OTC SME
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation. It highlights roles in finance and accounting transformations, leadership responsibilities, and professional growth through mentorship and technology platforms.
Senior Consultant – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
This job description highlights a Senior Digital Engineer role focused on collaborating with clients to drive digital transformation, leading workshops, and creating business process models. The position emphasizes innovation, mentorship, and delivering real business improvements through technology solutions.
Project Management (Delivery Coordinator)
Company: IBM
Location: No City, US
Posted Dec 24, 2025
This job description outlines a senior role at IBM requiring leadership in technology innovation, project management, and cross-functional collaboration. Responsibilities include overseeing service delivery, analyzing complex challenges, and driving process improvements. The position demands extensive experience in Agile frameworks, technical expertise, and strong communication skills to manage client expectations and team dynamics.
Digital Technical Specialist - Storage: Italian Market
Company: IBM
Location: Segrate, IT
Posted Dec 24, 2025
This job posting promotes a exciting fixed-term international assignment in Valencia, Spain, offering valuable global experience and career growth opportunities within IBM's Global Mobility Program. The role emphasizes collaboration, technical expertise, and professional development with competitive benefits.